Field Operations System Manager - Irvine, United States - Toll Brothers
Description
Join an award-winning company
Who are we?
Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we're a Fortune 500 company operating in over 50 markets across more than 20 states.
We're the country's premier luxury builder with the widest range of products in the industry, including traditional single-family homes, active adult, hi-rise condos, apartment rentals, urban redevelopment, and student housing.
From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best.
Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect.
We believe every employee should feel safe to be their true and authentic self at work.Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.
Toll Brothers, America's Luxury Home Builder, seeks a dynamic
Field Operations System Manager for our team in Irvine, California.
What
is
the
opportunity?
What
are
the
primary
responsibilities?
- National Production & Customer Care System Administrator Contact
- Establish themselves as the point of contact for field operatives on adoption and troubleshooting of any issues from our software
- Partner with IT Business Solutions team members in fielding requests to 3rd party system support
- System Setup & Maintenance
- Manage for their assigned region's ServiceNow requests submissions for all user setup and/or updates.
- Work with key division and corporate stakeholders when integration issues and/or errors arise from software
- Training & Adoption
- Identify and develop training for field operatives on software
- Reporting & Monitoring
- Work closely with the National Production/Customer Care team to propose continuous software and/or workflow
- Handling of general office tasks and all other duties as assigned
Qualifications:
Does this describe you?
- A champion for technology enhancements with the ability to communicate and promote the expected
- Able to make decisions independently and logically
- Efficient communicator with the ability to respond to requests from multiple
- A selfstarter who can work
- Manage multiple projects at a high level.
- Examples may include:
- Ability to absorb knowledge quickly and share it with others.
- Proven track record of managing complex processes with diverse
- Experience communicating with senior leaders
Do you have these qualifications?
- Essential:
- 3+ Years of experience in a construction environment
- 3+ years of BuildPro experience
- MS Office proficient
- Time Management, Multitasking abilities to perform at a high level
- Preferred:
- Background in residential construction
- 2+ Years Zendesk experience
- 2+ Years EnterpriseOne experience
- 2+ Years SupplyPro experience
We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more
Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry
**APPLY ONLINE TODAY
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