Feed Associate - Lithia, United States - Individually Owned and Operated Ace Hardware Store

Individually Owned and Operated Ace Hardware Store

Verified Company

Lithia, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Customer Service:

Provide a positive representation of Crossroads Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are
leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customized service based on the premise of amazing
every customer, every time.

Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor
merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.

Other Essential Requirements:

Education/Training:

High School or GED equivalent.

Experience:

Formal retail experience and customer service preferred.
Experience with general care and maintenance of large animals/livestock (horses, cattle, pigs, etc.)
Forklift certification preferred (will be re-qualified/trained at store).

Physical Demands:

Standing, walking, repetitive lifting (up to 60lbs) and climbing.