Scheduling Access Rep - West Allis, United States - Children's Wisconsin

Children's Wisconsin
Children's Wisconsin
Verified Company
West Allis, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
At Children's Wisconsin, we believe kids deserve the best. _

  • Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places: _
- _Affiliation with the _#4 children's hospital in the country _(according to Parents magazine) _
- _Board-certified pediatricians (l _earn what it means to be 'board-certified' _) _
- _Many locations _spread throughout southeast Wisconsin _
- _Commitment to _population health _and an increased role for pediatricians in the care of children _
- _Doctors who are very active in their local communities _
- _Access to many health and wellness programs designed to _keep kids safe and healthy _


This role is an active member of the access team and works to welcome patient families to Children's Medical Group for appointment scheduling following the scheduling modules and serves as liaison between patient families and the clinic.

This position reports to the CMG Contact Center Supervisor and collaborates with the Regional Access Specialist and clinic leadership for optimal outcomes.


Minimum Job Requirements:


Education
High school diploma or equivalent.


Experience

Knowledge / Skills / Abilities

  • Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
  • Knowledge of medical terminology, medical menu software, medical billing, patient scheduling and business office procedures preferred.
  • Requires excellent interpersonal skills in order to assist patients, parents, and physicians and other staff.
  • Requires good concentration skills in order to serve a variety of people in a fast paced environment and to handle incoming calls in an efficient and accurate manner.
  • Required flexibility in order to prioritize efforts to meet needs of the patients, parents, physicians and other staff.
  • Ability to work independently with limited inperson oversight while meeting quality metrics and identified measures.
  • Requires the ability to sit for extended period of time while performing duties.
  • May be required to stand for extended periods of time and may be required to lift up to 25 pounds.


Ability to assist and support other primary care locations as requested by leaders and/or the Children's Medical Group float policy.

This position will be fully remote after the first week of onsite training has been completed.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness.

We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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