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    Senior Product Manager - Jacksonville, United States - Intercontinental Exchange

    Intercontinental Exchange
    Intercontinental Exchange Jacksonville, United States

    1 week ago

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    Description

    Overview

    Job Purpose

    Manages life cycle product planning activities and high-quality delivery of Black Knight new products, enhancements, and releases to market. Defines product roadmap to meet client needs, market requirements and growth targets.

    Responsibilities

    • Manages product plan by ensuring changes in market, business priorities, and technology advancements are reflected
    • Presents status updates at quarterly and annual stakeholder meetings
    • Responsible for revenue and profitability of assigned products
    • Engages and interacts with clients during feedback sessions, focus groups, and requirements gathering sessions
    • Acts as product launch manager when appropriate for new products or rollouts of major releases
    • Collaborates with product marketing and sales to provide content for market messages, sales collateral, and as needed request for proposals
    • Acts as a senior escalation point for client issues
    • Manage business analyst to review and document requirements for development.
    • Presents product information and industry thought leadership to external audiences in webinars and client conferences
    • May require up to 20% travel
    • Performs other related duties as assigned

    Knowledge and Experience

    • Bachelor's degree in business, management information systems, marketing, or the equivalent combination of education, training, and work experience
    • Requires 8+ years experience in product management

    Preferred

    • Experience in real estate, mortgage and/or settlement services
    • Knowledge of Black Knight products supported
    • General business skills, industry knowledge, financial management and planning skills, long-term vision, and executive presence
    • Excellent negotiation and presentation skills
    • Client relationship management skills, understanding and focusing on clients' needs, establishing credibility and building positive, professional, relationships with clients
    • Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
    • Analytical, problem-solving skills

    Schedule

    This role offers work from home flexibility of one day per week.

    Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.

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