-
Labor Relations Specialist
1 week ago
PacifiCorp Portland, United States* · PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. · General Purpose · The Labor Relations Specialist serves as a primary resour ...
-
Customer Relations Specialist
3 days ago
Suburban Propane Portland, United StatesOverviewWe are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our cus ...
-
Labor Relations Specialist
1 week ago
Pacifi Corp Portland, United StatesPacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. · General Purpose · The Labor Relations Specialist serves as a primary resource to ...
-
Employee Relations Specialist
2 days ago
Mulberry Talent Partners Portland, United StatesEmployee Relations Specialist · Contract-to-hire · SE Portland, OR · On-site · Production · Great opportunity to become fully immersed in employee relations and work for a 100% employee-owned, local company. You will report directly to the Employee Relationships Manager. · ...
-
Employee Relation Specialist
1 week ago
Impact NW Portland, United States:Impact NW prevents homelessness for 30,000 people a year in the Portland, Oregon region. Walking alongside the people it serves, Impact NW both stabilizes and strengthens lives while creating opportunity for all, especially for Indigenous, Black, Brown, Melanated, Immigrant, Asi ...
-
Customer Relations Specialist
2 weeks ago
Suburban Propane Portland, United States**Overview** · We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for ...
-
Customer Relations Specialist
6 days ago
Suburban Propane Portland, United StatesOverview · We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our ...
-
Employee Relation Specialist
1 week ago
IMPACT NW GROUP Portland, United StatesJob Details · Level · Experienced · Job Location · Multicultural Service Center - Portland, OR · Position Type · Full Time · Salary Range · $62, $62,000.00 Salary · Job Category · Professional Services · Description · Impact NW prevents homelessness for 30,000 people a ...
-
Employee Relation Specialist
5 days ago
IMPACT NW GROUP Portland, United StatesJob Details · Level · Experienced · Job Location · Multicultural Service Center - Portland, OR · Position Type · Full Time · Salary Range · $62, $62,000.00 Salary · Job Category · Professional Services · Description · Impact NW prevents homelessness for 30,000 people a yea ...
-
Employee Relation Specialist
3 days ago
Impact NW Portland, United States: · Impact NW prevents homelessness for 30,000 people a year in the Portland, Oregon region. Walking alongside the people it serves, Impact NW both stabilizes and strengthens lives while creating opportunity for all, especially for Indigenous, Black, Brown, Melanated, Immigrant, ...
-
Employee Relations Specialist
5 days ago
Mulberry Talent Partners Portland, United StatesEmployee Relations Specialist · Contract-to-hire · SE Portland, OR · On-site · Production · Great opportunity to become fully immersed in employee relations and work for a 100% employee-owned, local company. You will report directly to the Employee Relationships Manager. · ...
-
Customer Relations Specialist
2 days ago
Suburban Propane Portland, United StatesOverview · We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our ...
-
Customer Relations Specialist
1 week ago
Suburban Propane Portland, United StatesOverview · We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our ...
-
Provider Relations Specialist II
2 days ago
CareOregon Portland, United StatesCareer Opportunities: Provider Relations Specialist II · Requisition ID 24285 - Posted 05/14/2024 - CareOregon - Full Time - Permanent - Portland - Multi Location (2) · Job Description Print Preview · Job Title · Provider Relations Specialist II · Exemption Status · Exempt · De ...
-
C&k Custom Remodeling Inc. Portland, United StatesJob Description · Job DescriptionJoin our team at a premier remodeling company where uniqueness and quality are at the heart of everything we do. We're not just any company; we're a group of problem-solvers dedicated to making a significant impact on our clients' lives. If you ha ...
-
Payor Relations Specialist
2 weeks ago
RS Medical Vancouver, United StatesApply · Job Type · Full-time · Description · RS Medical designs and builds prescription-grade medical devices that provide pain relief and muscle rehabilitation. Our DME products empower patients suffering from severe, often debilitating musculoskeletal conditions to get safe and ...
-
Payor Relations Specialist
2 weeks ago
RS Medical Vancouver, United StatesJob Type · Full-time · Description · RS Medical designs and builds prescription-grade medical devices that provide pain relief and muscle rehabilitation. Our DME products empower patients suffering from severe, often debilitating musculoskeletal conditions to get safe and effec ...
-
Payor Relations Specialist
1 week ago
RS Medical Vancouver, United StatesApplyJob TypeFull-timeDescriptionRS Medical designs and builds prescription-grade medical devices that provide pain relief and muscle rehabilitation. Our DME products empower patients suffering from severe, often debilitating musculoskeletal conditions to get safe and effective o ...
-
Anti-trafficking Services Outreach Specialist
11 hours ago
Preble Street Portland, United StatesPreble Street is seeking full-time Outreach Specialists to work with the ATS team to provide intensive case management, housing-related services, and targeted outreach activities with migrant farmworkers, seafood laborers, and other communities to identify victim/survivors of tra ...
-
Preble Street Portland, United StatesPreble Street is seeking full-time Outreach Specialists to work with the ATS team to provide intensive case management, housing-related services, and targeted outreach activities with migrant farmworkers, seafood laborers, and other communities to identify victim/survivors of tra ...
Customer Relations Specialist - Portland, United States - PODS
Description
Location:
Location:
Customer Relations Specialist in Portland, OR at PODS **Location:**
**Experience:**
Not Specified **Job Description**
**$17.0 per hour**
**JOB SUMMARY**
Responsible for assisting the assigned territory marketplace in managing customer satisfaction by acting as a liaison to improve and facilitate the customer experience.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Serves as the customer advocate by handling all customer needs and issues
Calls all new customers to confirm reservation and welcomes them while taking the opportunity to share local contact information, confirm delivery date, container placement location, container orientation on truck, up sells ancillary services and insurance
At end of rental period, makes contact with all customers to address any outstanding issues and/or satisfied customers and asks for their support in providing recommendations and referrals
Responds to all inbound driver and manager calls regarding customer related issues i.e. reservation confirmations, schedule changes
Notify customers of delays and shares revised ETAs. Handles cancellations
Assists in addressing and resolving incidents by contacting customers to understand issues regarding pricing, missing paperwork, content damage, missing contracts. Makes adjustments with approval from MM. Discusses property-related issues with the MM to resolve issues
Assists in addressing and resolving accounting issues related to customer accounts.
Updates and maintains city ordinance allowances for each city. Resolves customer issues related to parking permits and bond authorizations
Updates and maintains accurate records including incidents, outbound message status, daily inbound/outbound logs, etc.
Submit nominations for outstanding associate performance when informed by a customer
May perform other duties and responsibilities as assigned
**Job Requirements**
**JOB QUALIFICATIONS: Education & Experience Requirements**
High school diploma or equivalent
1 - 3 years inbound and outbound customer service experience
Possess math skills sufficient to perform required duties
Or an equivalent combination of education, training or experience
**Equal Opportunity, Affirmative Action Employer**
PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.
