- Answer questions about the program
- Primary recipient of inbound calls for individuals not enrolled in iteach
- Primary recipient of emails for individuals not enrolled into iteach
- Develop strategies to better address most frequently asked questions
- To continue seeking a reduction in call volume for similar questions, we would rely on your growing expertise to help inform our communication initiatives/strategies
- Maintain knowledge of program procedures and updates
- Provide accurate, up to date, information about teacher certification to at least 5 states.
- Provide exceptional customer service experience in educating new applicants
- Increase customer conversion from Applied to Enrolled
- Other relevant duties as assigned
- Self disciplined, takes initiative, and self starting
- Above average skills in typing
- Undergraduate degree preferred
- 2-4 years of experience in a customer facing role
-
Program Advisor
4 weeks ago
K12 Coalition Denton, United StatesJob Description · Job Description Salary: · About K12 Coalition · K12 Coalition provides products and services that help K-12 schools and teachers achieve transformational learning outcomes. We tackle many of today's toughest education challenges, including teacher recruitment a ...
-
Sales Trainee
1 week ago
Omega Dynamics Denton, United StatesWe are continuing to grow and as a forward-thinking company, we are training technology enthusiasts and dynamic sales personalities. If you choose to join our Sales Trainee Program at HKL, you are choosing a path with perspective and together we will build on our success. · In Be ...
-
Sales Program Advisor Internal Sales
6 days ago
Global IID Parent LLC Grapevine, United StatesJob Description · Job Description Job Description · Customer Care Internal Sales · Sales Program Advisor| Non-Exempt · Summary · The Sales Program Advisor, Internal Sales is responsible for handling the Care Center's inbound calls, selling Smart Start's products, and making ou ...
-
Senior Academic Advisor
2 weeks ago
InsideHigherEd Denton, United States Administrative Jobs ,Title: Senior Academic Advisor · Employee Classification: Senior Academic Advisor · Campus: University of North Texas · Division: UNT-Provost · SubDivision-Department: UNT-College of Science · Department: UNT-COS - Student Services-124120 · Job Location: Denton · Salary: $46,665. ...
-
Service Advisor
1 week ago
Loves Travel Stops & Country Store Denton, United States Full timeReq ID: 439580 · Address: 6421 N I-35 Denton, TX, 76207 · Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately · Welcome ...
-
RV Technician
3 days ago
Blue Compass RV Denton Denton, United StatesStart your journey with Blue Compass RV as we are looking for RV Technicians to join our team and deliver extraordinary customer experiences. · We are looking for someone skilled in automotive carpentry, electrical, HVAC, maintenance, mechanical, and plumbing. · WHO WE ARE · Blue ...
-
College Recruiter
2 weeks ago
InsideHigherEd Denton, United States Administrative Jobs ,Title: College Recruiter · Employee Classification: College Recruiter · Campus: University of North Texas · Division: UNT-Provost · SubDivision-Department: UNT-College of Science · Department: UNT-Physics-122300 · Job Location: Denton · Salary: Salary commensurate with experience ...
-
High School Special Education Teacher
2 weeks ago
Soliant Denton, United StatesMinimum 1+ years special education experience required. · We're seeking a High School Special Educator located near Denton, Maryland for the upcoming school year · Required Licensure and Experience: · Active SPED License in Maryland · Strong School Experience Needed · General ...
-
Academic Advisor
2 weeks ago
InsideHigherEd Denton, United States Administrative Jobs ,Title: Academic Advisor · Employee Classification: Academic Advisor · Campus: University of North Texas · Division: UNT-Provost · SubDivision-Department: UNT-College of Science · Department: UNT-COS - Student Services-124120 · Job Location: Denton · Salary: 42,840.00 · FTE: · Re ...
-
Soliant Denton, United StatesMinimum 1+ years speech therapy experience required. · Soliant is seeking a dedicated and experienced Speech Language Pathologistfor a school-based contract in Denton, TX. Join us in our mission to partner with local districts and provide essential services that support students' ...
-
Client Executive
2 weeks ago
ACRISURE Denton, United States Full timeAbout the Acrisure South Platform: · Acrisure's South Platform began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealed the individual strengths and the extraordinary advantage a ...
-
Now Hiring
2 weeks ago
Soliant Denton, United StatesMinimum 1+ years speech therapy experience required. · Soliant, in partnership with school districts in the Denton, MD area, is seeking an experienced Speech-Language Pathologist (SLP) for a school-based contract position. Join our team and make a significant impact by providing ...
-
Service Administrator
6 days ago
Rush Enterprises, Inc Denton, United States Full timeThe Service Administrator is responsible for day-to-day accounting, time keeping, and record keeping functions. The Service Administrator is also responsible for assisting the Service Manager, Service Advisor, & Service Foreman in the performance of their duties. · Custom Vehicl ...
-
Application Support Specialist
2 weeks ago
InsideHigherEd Denton, United States Administrative Jobs ,Title: Application Support Specialist · Employee Classification: Application Support Specialist · Campus: University of North Texas · Division: UNT-Enrollment Management · SubDivision-Department: UNT-Registrar · Department: UNT-Registrar-165001 · Job Location: Denton · Salary: 42 ...
-
Visiting Lecturer: Dance
6 days ago
University of North Texas System Denton, United StatesTitle: Visiting Lecturer: Dance & Theatre · Employee Classification: Visiting Lecturer · Campus: University of North Texas · Division: UNT-Provost · SubDivision-Department: UNT-College of Lib Arts & Soc Sci · Department: UNT-Dance & Theatre-121400 · Job Location: Denton · Salary: ...
-
Leadership Annual Giving Officer
5 days ago
InsideHigherEd Denton, United States Administrative Jobs ,Title: Leadership Annual Giving Officer · Employee Classification: Development Fundraising Assoc · Campus: University of North Texas · Division: UNT-Advancement · SubDivision-Department: UNT-Advancement · Department: UNT-Advancement - Gen-170000 · Job Location: Denton · Salary: S ...
-
Service Advisor
2 weeks ago
Love's Travel Stops & Country Stores Denton, United StatesReq ID: Address: 6421 N I-35 Denton, TX, 76207 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% match up to 5% - Medical/ Dental/ Vision Insurance after 30-days - Competitive Pay - Career Development - Quarterly Bonus Program - Service Advisor, Customer Service, Advi ...
-
Senior Academic Advisor
2 days ago
University of North Texas System Denton, United StatesTitle: Senior Academic Advisor · Employee Classification: Senior Academic Advisor · Campus: University of North Texas · Division: UNT-Provost · SubDivision-Department: UNT-College of Science · Department: UNT-COS - Student Services-124120 · Job Location: Denton · Salary: $46,665. ...
-
Academic Advisor II
2 weeks ago
Texas Woman's University Denton, United StatesTITLE · Academic Advisor II - Academic Success Advisor · JOB SUMMARY · The Academic Success Advisor is a member of University Academic Advising, a department that exists to advocate and support student success at Texas Woman's University and advance undergraduate academic advisin ...
-
Part-time Retail Sales Associate
1 week ago
The ODP Corporation Denton, United States Part timeOverview · At Office Depot Inc., the Retail Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company ass ...
Program Advisor - Denton, United States - K12 Coalition
Description
Job Description
Job DescriptionSalary:About K12 Coalition
K12 Coalition provides products and services that help K-12 schools and teachers achieve transformational learning outcomes. We tackle many of today's toughest education challenges, including teacher recruitment and retention, student learning acceleration, ongoing teacher coaching and development, long-range strategic planning, and school equity audits. K12 Coalition came together when passionate educators with deep experience as teachers, school leaders and high-level district administrators saw a genuine need for something better. Our divisions include iteach, Teaching Channel, Insight Education Group and Lavinia Group.
About iteach
iteach is a competency-based educator preparation program helping to fill the void the nation faces with the unprecedented teacher shortage. iteach enables paraprofessionals, substitute teachers, and others seeking to become teachers to get the affordable, time-saving education they need to become licensed. Our program combines the convenience of online learning with a full year of face-to-face mentorship during a teaching residency. Notably, iteach is the only non-university educator preparation program to achieve accreditation from the Council for Accreditation of Educator Preparation (CAEP).
Location: This is an in-office role located in Denton, Texas
Office Hours: M-F 8:00 AM – 5:00PM
The Opportunity
The Program Advisor is charged with educating potential new customers on the advantages of the iteach program primarily via inbound and outbound calling as well as through email. A strong knowledge of the program's value proposition needs to be persuasively conveyed to each applicant with the ability to answer foundational questions of the program.
What You'll Do
Promote the advantages and benefits of iteach:
Who You Are
You are values aligned - You share iteach's commitment to develop premier educators to positively impact growth of self and students.
You take initiative - You are ready to jump in whenever your team needs you and willing to get your hands dirty.
You have strong interpersonal communication skills - On the phone and in person, you are dynamic and engaging, with the ability to pursue and close sales/conversions.
You are service-oriented - You have had experience with customer service in the past. You are known for your "can-do" attitude and for always being graciously helpful.
You leave no detail untouched - You are extremely organized, able to manage projects with multiple moving pieces, priorities and people, and maintain your attention to detail.
Qualifications
Why Work with Us
We offer a wide variety of benefits, including flexible time off, maternity/paternity leave, medical/dental/vision insurance, and 401K.
Our Selection Process
Our selection process typically includes an online application, short phone interview, candidate exercise, final in-person interview and reference check.
Equal Employment Opportunity and Commitment to Diversity
At K12 Coalition, we are committed to building and sustaining a culture of respect, belonging and inclusion. Our DEI committee includes employees across the company that drive grassroots change through affiliated employee resource groups, unconscious bias training, and Equity Triads for continuous dialogue.
We operate with the deep belief that our world, our schools, and our team are made stronger by respecting, listening to, and amplifying the voices of the communities we serve and the world around us. Therefore, our curricular offerings, our work together, and our work with schools, reflect a diversity of perspectives, backgrounds, and experiences. We strive to deliver services, products, and practices that are deeply rooted in equity for all children. We are committed to building a diverse team to contribute to this work.
We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply.
K12 Coalition will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to reach out to our HR team directly at
