Office Manager - Dover, United States - Delaware State University

Mark Lane

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Mark Lane

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Description

Location

  • 1200 N Dupont Highway, Dover
    Job Type
  • Professional
    Job Number

Division

  • Institutional Advancement
    Department
  • RACIAL EQUALITY CONSORTIUM
    Opening Date
  • 05/07/2024
    DESCRIPTION

BENEFITS

General Description of the Position:

THIS IS A 100% GRANT FUNDED POSITION

The Office Manager plans to organize and direct day-to-day office support activities under the general direction of an administrative or technical superior.

This is a multifaceted class that may include responsibility for supervising directly or through subordinate lead personnel, clerical activities, and ensuring the smooth and efficient operation of the office.

In addition, an incumbent is knowledgeable about the agency's mission/functions and may act as a principal assistant to the supervisor.

An incumbent typically manages a local, district, or regional office and oversees support services. An incumbent in this class may represent superior before groups, committees, task forces, commissions, employees, or the public.


Essential Functions & Required Knowledge, Skills and Abilities:

Essential Functions & Required Knowledge, Skills and Abilities:

The following are the functions essential to performing this job: Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one place in the class.

Since class specifications are descriptive and not restrictive, incumbents can complete job duties of a similar kind not specifically listed here.


  • Plans, coordinates, and directs office support activities to relieve an administrative/ technical superior of daytoday administrative tasks.
  • Analyzes and makes recommendations regarding operating practices and procedures, including personnel, workflow, cost reduction recordkeeping, performance standards, equipment, and supply utilization, to ensure smooth and efficient office operation. Implements new and revised procedures.
  • Supervises, directly or through subordinate lead personnel, the agency's support staff interviews job applicants and makes hiring recommendations; trains new employees; plans, assigns, and evaluates the work of subordinates; counsels and disciplines subordinate employees.
  • Directs support services which include most of the following: fleet management, forms/records management, facilities management, inventory, contracting and purchasing, equipment maintenance and repair, mail distribution and messenger services, office typing support, and telephone coverage.
  • May act as the principal assistant to the superior in a variety of operational areas, which may include disseminating directives, preparing required reports, assisting in budget preparation and development by maintaining records and compiling data; performing special projects studies, including needs assessments; obtaining, organizing and drafting administrative material for public information or office use; acting as liaison with vendors, state/federal representative, and the public.

Required Knowledge, Skills, and Abilities:

The individual in this job must possess these skills and abilities or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

  • Proven ability to be flexible in dealing with unforeseen circumstances and commitment to work weekends or evenings when needed.
  • Capable of establishing and maintaining effective working relationships.
  • Skilled in staff supervision.
  • Initiativetaker who is comfortable working autonomously.
  • Must maintain an elevated level of discretion.
  • Attention to detail is a must.

Qualification Standards:


  • A minimum of three years of experience coordinating administrative support operations, tracking workflow, resolving problems, and providing guidance and consultation to management, customers, and others on administrative matters.
  • A minimum of three years of experience conducting research from multiple sources, analyzing data collected, and preparing reports, letters, and administrative documents.
  • At least one year of experience using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
  • At least one year of experience using standard computer software programs for word processing, spreadsheets, or databases.
  • Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

Performance Standards & EEO Statement:


  • Demonstrates knowledge of the Delaware State University Fundamentals.
  • P

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