Patient Services Coordinator - League City, United States - MD Anderson Cancer Center

MD Anderson Cancer Center

Verified Company

League City, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

SUMMARYSchedules patient visits, physician appointments, diagnostic tests, procedures and treatments. Communicates pertinent information regarding appointments, scheduling, prepayment and financial counseling to patients, families, physicians, team members and other patient care areas. Interprets and coordinates physician orders. Prepares and maintains appointment templates and/or patient records.

SHIFTMonday - Friday 8:30 a.m. - 5:00 p.m. Alternating Saturday coverage.

MISSION STATEMENT
The mission of The University of Texas M. D.

Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.

JOB SPECIFIC COMPETENCIES

Communication and Interaction Patient Interaction:

A. Greets patients, family members, faculty and other staff members upon arrival.

B. During wait times will physically and visually check on patients, assists them with any issues.

C. Provide the patient with correct information regarding their schedule and the preparations needed for their DI procedure. Provide printed information as requested or needed to patients.

D. Responsible for the security and confidentiality of patient information at all times.

E. Advises patients and family members of available services.

F. Schedule patient diagnostic tests, procedures as needed

G.

Communicates pertinent information regarding appointments, scheduling, and necessary preparations to patients, families, physicians, team members and other patient care areas.

H. Assist in maintaining a safe environment for patients, co-workers, and visitors.

Mobile Mammography Only:
A. Checks and returns messages accurately throughout the day.

B. CDL requirement - must obtain CDL within 12 months of hire date if no current CDL license.

C. Assists technologist with mobile mammography workflow.

Record Maintenance
A. Updates relevant patient information in order to maintain an accurate patient record.

B. Responsible for the security and confidentiality of patient information at all times.

C. Handles and processes a complex and varied series of documents and situations.

Financial Activities in accordance with established departmental processes
A. Collects and process IPayment and reviews and reconciles patient charge documents in accordance with established departmental processes.

B. Enters technical charges as needed.

Required education:
High school diploma or equivalent.

Required experience:
Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.

Must pass pre-employment skills test as required and administered by Human Resources.

Additional Information