Customer Service Hero Dach - Sparta, GA, United States - Sapphire Technologies

Sapphire Technologies
Sapphire Technologies
Verified Company
Sparta, GA, United States

3 weeks ago

James Miller

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James Miller

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Freelance
Description

  • YOUR RESPONSIBILITIES
  • You communicate independently with our customers via email, social media, and phone in a witty, charming, and above all empathetic manner
  • You support and advise our customers in all matters
  • You bring a smile to the customer's face with every interaction and use your creativity
  • You contribute with a lot of initiative to your work and make suggestions for improving internal processes
  • You are the interface between all departments of JUNIQE

ABOUT YOU

  • You are funny, creative, and have initiative
  • You ideally have a completed degree/education or previous work experience in customer service
  • You work solutionoriented and like to think outside the box
  • You can work customeroriented even under stress and adapt quickly to different situations
  • You always remain friendly and manage to empathize with every customer
  • You are a team player
  • Your German language skills are excellent
  • Our office language is English, so very good English skills are a big plus

HOW WE WORK


Our light-filled office is located in a renovated factory building on the border between Mitte and Kreuzberg, just a stone's throw from the Spree and the Markthalle Neun.

As for working, we currently follow a hybrid model, a combination of in-office and home office.


Whether remote or in real life - we strive to create a working environment based on trust and mutual support.

If you do work from the office, you can be sure that
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