IT Service Desk I - Homewood, IL

The Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel ensuring efficient resolution of technical issues optimal user experience and adherence to ITIL best practices for GTI staff across all locations including retail cultivation office envi ...

Be part of something exciting at Porter Pipe & Supply This position is based in Addison, IL, at our headquarters. · ...

+ Lead and manage the IT Service Desk team, ensuring timely and effective resolution of IT support requests. · + Develop and implement SLAs and KPIs to measure and improve support efficiency. · + Provide coaching, training and mentorship to Service Desk staff to enhance their tec ...

+The Service Desk / AV Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. · +Build and deploy Windows machines using Microsoft Systems Center Configuration Manager · Maintain our audio-visual room systems (A/V), office co ...

We're hiring a Service Desk Technician & Dispatcher to join us in executing our vision. As the first point of contact for IT support requests, this role combines traditional service desk responsibilities with dispatcher duties. · Serve as the first point of contact for all IT-rel ...

Fully Remote-CST hours · Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. · ...

Sargent & Lundy is a leading consulting engineering firm specializing in the power and energy sectors. We are looking for a motivated Service Desk leader to join our growing IT organization to improve our service capabilities and frictionless end user experience. · ...

+We are looking for a motivated Service Desk leader to join our growing IT organization to improve our service capabilities and frictionless end user experience .+Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience). · 10 + ye ...

The Service Desk Analyst is responsible for providing high quality customer service interactions with the firm's end user population via the telephone and email. · They will facilitate and resolve a wide variety of requests, inquiries and IT concerns with the use of their strong ...

As an IT Intern specializing in Service Desk Support, you'll play a crucial role in ensuring the seamless operation of our IT systems. · ...

Your technical skills can help save lives. This is a hands-on role where you'll solve IT challenges for healthcare professionals. · Provide onsite IT support for essential healthcare systems and devices. · Troubleshoot and resolve hardware, software, and networking issues. · ...

+Job summary · Tier 1-2 Service Desk · Fully Remote-CST hours · +ResponsibilitiesProvide first and second level support for all users with technical problems, requests or questions with a focus on customer service. · Use troubleshooting skills to obtain and convey concise solutio ...

· The Role  · The Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel, ensuring efficient resolution of technical issues, optimal user experience, and adherence to ITIL best practices for GTI staff across all locations, including retail, cul ...

+ Supervisar un equipo de técnicos del servicio técnico para garantizar una resolución oportuna y efectiva de los problemas técnicos. + Garantizar una alta satisfacción al cliente mediante la promoción de una cultura centrada en el cliente. · + Desarrollar e implementar prácticas ...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Apex Systems, is seeking the following. Apply via Dice today. · ...

Job summary · Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. · Use troubleshooting skills to obtain and convey concise solutions and technical guidance to our retail stores, corporate office, a ...

We are seeking a talented Service Desk Technician & Dispatcher to join us in executing our vision. As the first point of contact for IT support requests, this role combines traditional service desk responsibilities with dispatcher duties. · ...

Receives and handles requests for service, following agreed procedures. Attends calls and escalates to appropriate team members if required. · Understand and interpret user problems and identify solutions and possible side effects, providing an alternate solution if not possible ...

· Summary:The IT Internship will focus on Service Desk, Project Management, and Security. Learning will be hands on and rotate monthly through various IT roles. You will report directly to the Director of IT, Operations/Infrastructure. Your work will include ordering, configurin ...

We are seeking a Service Desk intern to assist our team with providing best in class support of end users via Clune's Help Desk. · The successful candidate will have analytical and troubleshooting skills, ability to communicate with users of all technical levels, strong focus on ...