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West Roxbury

    Patient Care Representative - West Roxbury, United States - 42 NORTH DENTAL LLC

    42 NORTH DENTAL LLC
    42 NORTH DENTAL LLC West Roxbury, United States

    2 days ago

    Default job background
    Permanent Healthcare
    Description

    Overview:

    This is a Part-Time Patient Care Representaive role.

    42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest employees who share our vision and culture.

    Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.

    Responsibilities:
    • Interact with patients in a positive professional manner via telephone and in person
    • Schedule and confirm appointments
    • Review and educate patients on treatment plans and financial responsibilities
    • Accurately confirm insurance benefits, communicate and collect patient payment obligations.
    • Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
    • Respond to and reply to requests for information
    • Maintain strict compliance to HIPPA and patient privacy
    • Perform other related job duties as assigned
    Qualifications:
    • Excellent customer service skills
    • Clear speaking and telephone voice
    • Positive attitude and energetic personality
    • Comfortable in computerized environment
    • Ability to multitask
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