- Process 30+ email tickets per hour and handle under 5 calls per hour on average, primarily utilizing Zendesk for email communication.
- Under direct supervision, respond to incoming customer calls, fulfilling customer needs to ensure high levels of satisfaction.
- Process new orders according to customer requests, tracking open orders to ensure prompt completion, checking pricing and availability as necessary.
- Entry level
- High School Diploma
- Above market pay at $16.00
- Flexible schedule
- Excellent Benefits
- Supportive management invested in your success
- Entering Data
- Years of experience: 0 years
- Experience level: Entry Level
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Data Entry - Fort Lauderdale, United States - Randstad
Description
Job Description
Job DescriptionJoin a global leader in HVAC&R solutions where innovation meets purpose. We're seeking passionate individuals to shape the future of comfort and sustainability. Collaborate with diverse teams, leverage cutting-edge technology, and make a meaningful impact on the world. Whether you're an experienced professional or just starting your career, be part of a team dedicated to creating more comfortable, efficient, and sustainable spaces.
salary: $15.5 - $16 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Here's what you'll be doing:
This call center position entails efficiently processing email tickets using Zendesk, handling incoming customer calls, and processing orders.
Here's what you'll have:
Here's what you'll get:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.