- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company s policies regarding the same
- Provide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing, if allowable by state law
- Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
- Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
- Promote sales and services to customers and store associates
- Answer phone and triage calls and answer inquires as appropriate
- Complete all aspects of allowable inventory control, including shelf maintenance
- Understand and follow the company guidelines on computerized inventory management, control, and ordering of nonlegend drugs
- Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
- Create an environment that enables customers to feel welcome, important and appreciated
- Comply with and reinforce all safety and sanitation regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
- Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- High School Diploma or GED
- Must be 18 years of age
- Ability to handle confidential information
- Any previous comparable experience
- Any experience with inventory control in a retail environment
- Any experience with customer service, including registries, phone, and cashier
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pharmacy/clerk - Manhattan, United States - Kroger
Description
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.
Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.- Support company health and wellness initiatives