Front Office Assistant - San Mateo, United States - Park Place Dental

Park Place Dental

Verified Company

San Mateo, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

There's nothing we love more than providing comprehensive, local dental care to our Peninsula neighbors and friends. San Matean smiles are like little, pearly badges of honor for us. Our San Mateo dental team works with patients of all ages to tailor a dental hygiene roadmap for life. Preventative, friendly care from your neighborhood Park Place pros. Modern dental care may not be our name, but it is our mantra. We embrace modern tech and approaches if they can provide our customers with a superior dental experience.

Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients.

Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.

By joining our team, you will have:

Work Life Balance
3 Weeks Collective Paid Time Off & 8 Paid Holidays
Paid Parental Leave
Medical/Vision/Dental Benefits
401k Match
Professional Growth and Career Advancement Opportunities

Key Responsibilities

Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete preauthorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient checkin, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications:

Customer service experience
Dental office experienced (preferred)

Additional information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

This is a clinical working environment where potential exposure to hazardous waste and blood-borne pathogens is possible. Requires prolonged periods of standing, leaning, and bending. Must be able to lift 15 pounds at times.

Pay:
Up to $32.00 per hour

Schedule: