- Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
- Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to solve customer's problems.
- Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- To learn more about this and other opportunities on our team Watch this video.
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Full Time Teller
3 weeks ago
Key Bank Rocky River, United States Full timeLocation: · 20633 Center Ridge Road - Rocky River, Ohio 44116 · Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing client ...
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Full Time Teller
2 weeks ago
KeyCorp Rocky River, United States Full timeLocation:20633 Center Ridge Road - Rocky River, Ohio 44116 Job Summary. Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both ne Teller, Business, Client Serv ...
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Part-Time Teller
2 weeks ago
First Mutual Holding Co. Cleveland, United States Part timeJob Type · Part-time · Description · The Teller is responsible for handling customer accounts, opening and closing accounts and processing transactions. · Requirements · Duties and Responsibilities: · Provides excellent customer service by processing customer transactions; a ...
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Part Time Teller
4 days ago
KeyBank Cleveland, United States Part timeJob Description · Location: · 1942 East 105th Street - Cleveland, Ohio 44106Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existi ...
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Part-Time Teller
2 weeks ago
First Mutual Holding Company Cleveland, United States Part timeApply · Job Type · Part-time · Description · The Teller is responsible for handling customer accounts, opening and closing accounts and processing transactions. · Requirements · Duties and Responsibilities:Provides excellent customer service by processing customer transacti ...
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part-time teller
2 weeks ago
Northwest Bank Elyria, United States Part timeJOB SUMMARY · Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resol ...
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Part Time Teller
1 week ago
Keybank National Association Cleveland, United States Part timeLocation: · 3370 Warrensville Center - Shaker Heights, Ohio 44122 · Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clien ...
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part-time teller
2 weeks ago
Northwest LLC Elyria, United States Part timeJOB SUMMARY · Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resol ...
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Part Time Teller
2 weeks ago
PNC Financial Services Group Elyria, United States Part timePosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
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Part Time Teller
1 week ago
Northwest Bancorp, Inc. Lorain, United States Part timeNorthwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing tran Teller, Part Time, Customer E ...
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Part Time Teller
1 week ago
PNC Financial Services Group Elyria, United States Part timePosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
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Part Time Teller
4 days ago
KeyBank Cleveland, United States Part timeJob Description · Location: · 787 Alpha Drive - Highland Heights, Ohio 44143Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existi ...
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Part Time Teller
2 weeks ago
PNC Financial Services Group Cleveland, United States Part timeJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
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Part Time Teller
3 weeks ago
KeyCorp Chesterland, United States Part timeLocation:8254 Mayfield Road - Chesterland, Ohio 44026 Job Summary. Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and Teller, Part Time, Business, ...
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Part Time Teller 30hrs
3 weeks ago
KeyCorp Middleburg Heights, United States Part timeLocation:6912 Pearl Road - Middleburg Heights, Ohio 44130 Job Summary. Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new Teller, Part Time, Business, ...
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Teller - Part Time
1 week ago
Farmers National Banc Corporation Lodi, United States Part timeProcesses a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIA Teller, Part Time, Customer S ...
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Full-Time Teller
2 weeks ago
Northwest LLC Oberlin, United States Full timeNorthwest Tellers are important members of our retail network team because they often have the most interaction with our customers. This position provides an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, pro ...
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Part Time Teller
3 weeks ago
Key Bank North Royalton, United States Part timeLocation: · 6424 Royalton Road - North Royalton, Ohio 44133 · Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients ...
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Part Time Teller
1 week ago
KeyCorp Hudson, United States Part timeLocation:120 West Streetsboro Street - Hudson, Ohio 44236 Job Summary. Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new Teller, Part Time, Business, ...
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Part Time Teller
4 days ago
KeyBank North Royalton, United States Part timeJob Description · Location: · 6424 Royalton Road - North Royalton, Ohio 44133Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and exist ...
Part Time Teller - Westlake, United States - PNC Financial Services Group
Description
Job ProfilePosition Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Westlake, OH at the Detroit-Crocker retail banking branch.
Job Description
Accuracy and Attention to Detail - Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
Addressing Customer Needs - Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner.
Banking Products - Knowledge of and ability to provide products and services available through the retail banking branch.
Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.
Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Fraud Detection and Prevention - Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.
Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Matrix Management - Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.
Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Understanding Customer Needs - Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.
Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday"for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.