Jobs
>
Rocky River

    Full Time Teller - Rocky River, United States - Key Bank

    Key Bank
    Key Bank Rocky River, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Location:
    20633 Center Ridge Road - Rocky River, Ohio 44116

    Job Summary
    Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.

    Responsibilities
    • Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
    • Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
    • Proactively work to identify and resolve client servicing issues, escalating as needed
    • Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
    • Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
    • Participate in morning huddles and end of day debriefs
    • Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
    • Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
    • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
    • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
    Education Qualifications
    • High School Diploma , GED, or equivalent business experience (required)
    Experience Qualifications
    • Experience in a client service role (required)
    • Experienced in cash handling (required)
    • General understanding of PC with Windows based applications and calculator (required)
    Tactical Skills
    • Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
    • Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
    • Strong work ethic and high level of integrity
    • Excellent Time management skills
    Personal Skills
    • Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
    • Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
    • Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
    • Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
    • Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results
    Practical Skills
    • Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
    • Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
    • Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management
    • Storytelling: Describes storytelling techniques, concepts, and potential benefits
    • Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
    Core Competencies
    • All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
    Physical Demands
    • Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of lbs., occasional lifting of up to 30 lbs.
    Driving Requirements
    • Ability to occasionally operate a motor vehicle with a valid driver's license.
    Job Posting Expiration Date: 07/17/2024

    KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing
  • KeyCorp

    Full Time Teller

    3 weeks ago

    KeyCorp Rocky River, United States Full time

    Location:20633 Center Ridge Road - Rocky River, Ohio 44116 Job Summary. Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both ne Teller, Business, Client Serv ...

  • KeyBank

    Part Time Teller

    1 week ago

    KeyBank Cleveland, United States Part time

    Job Description · Location: · 787 Alpha Drive - Highland Heights, Ohio 44143Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existi ...

  • PNC Financial Services Group

    Part Time Teller

    3 weeks ago

    PNC Financial Services Group Cleveland, United States Part time

    Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...

  • PNC Financial Services Group

    Part Time Teller

    3 weeks ago

    PNC Financial Services Group Westlake, United States Part time

    Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...

  • KeyBank

    Part Time Teller 25hrs

    4 weeks ago

    KeyBank Cleveland, United States Part time

    Location: · 15000 St Clair Avenue - Cleveland, Ohio 44110 Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to t ...

  • Dollar Bank

    Full-Time Teller, Avon

    2 weeks ago

    Dollar Bank Bratenahl, United States Full time

    As a Teller, you are part of a team whose primary focus is to provide exceptional customer service. You are often the first to welcome our customers, while engaging in thoughtful interaction. You will assist customers with banking transactions (deposits, withdrawals, loan payment ...

  • KeyBank

    Part Time Teller

    2 weeks ago

    KeyBank Chesterland, United States Part time

    Location: · 8254 Mayfield Road - Chesterland, Ohio 44026 Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to th ...

  • Dollar Bank

    Part-Time Teller, Memphis

    2 weeks ago

    Dollar Bank Bratenahl, United States Part time

    As a Teller, you are part of a team whose primary focus is to provide exceptional customer service. You are often the first to welcome our customers, while engaging in thoughtful interaction. You will assist customers with banking transactions (deposits, withdrawals, loan payment ...

  • Northwest Bancorp, Inc.

    Part Time Teller

    2 weeks ago

    Northwest Bancorp, Inc. Lorain, United States Part time

    Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing tran Teller, Part Time, Customer E ...

  • KeyBank

    Part Time Teller

    1 week ago

    KeyBank Shaker Heights, United States Part time

    Job Description · Location: · 3370 Warrensville Center - Shaker Heights, Ohio 44122Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and ...

  • Northwest Bank

    part-time teller

    3 weeks ago

    Northwest Bank Elyria, United States Part time

    JOB SUMMARY · Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resol ...

  • PNC Financial Services Group

    Part Time Teller

    1 week ago

    PNC Financial Services Group Elyria, United States Part time

    Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...

  • Northwest Bank

    Full-Time Teller

    2 weeks ago

    Northwest Bank Oberlin, United States Full time

    Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. This position provides an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, pro ...

  • First Mutual Holding Co.

    Part-Time Teller

    3 weeks ago

    First Mutual Holding Co. Cleveland, United States Part time

    Job Type · Part-time · Description · The Teller is responsible for handling customer accounts, opening and closing accounts and processing transactions. · Requirements · Duties and Responsibilities: · Provides excellent customer service by processing customer transactions; a ...

  • Keybank National Association

    Part Time Teller

    2 weeks ago

    Keybank National Association Cleveland, United States Part time

    Location: · 3370 Warrensville Center - Shaker Heights, Ohio 44122 · Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clien ...

  • KeyBank

    Part Time Teller

    1 week ago

    KeyBank Hudson, United States Part time

    Job Description · Location: · 120 West Streetsboro Street - Hudson, Ohio 44236Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and exis ...

  • Key Bank

    Part Time Teller

    3 weeks ago

    Key Bank Chesterland, United States Part time

    Location: · 8254 Mayfield Road - Chesterland, Ohio 44026 · Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to ...

  • Key Bank

    Part Time Teller

    3 weeks ago

    Key Bank Streetsboro, United States Part time

    Location: · 1220 State Route 303 - Streetsboro, Ohio 44241 · Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients t ...

  • PNC Financial Services Group

    Part Time Teller

    3 weeks ago

    PNC Financial Services Group Elyria, United States Part time

    Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...

  • First Mutual Holding Company

    Part-Time Teller

    3 weeks ago

    First Mutual Holding Company Cleveland, United States Part time

    Apply · Job Type · Part-time · Description · The Teller is responsible for handling customer accounts, opening and closing accounts and processing transactions. · Requirements · Duties and Responsibilities:Provides excellent customer service by processing customer transacti ...