Parking Field Coordinator - Boston, United States - LAZ Parking

LAZ Parking

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

What's in it for you?
- **Great Base Pay

-
Growth Opportunities:

-
Pay Activ

Ondemand access to earned wages, get up to 50% of your earned wages immediately

-
Paid training
The following programs are available to help support you as a LAZ employee,
free of charge.
-
Health Coaching & Resources **One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
-
Employee Assistance Program (EAP) **you and eligible members of your household have 24/7 access to confidential counseling.
-
Smoking Cessation Program

Additional Benefits:

401(k) with Employer Match
Medical, dental, vision 3 plan options

Job Description:

As a Parking Field Coordinator, you will play a crucial role in overseeing the day-to-day operations of our parking facilities.

You will be responsible for coordinating parking services and implementing strategies to enhance the overall parking experience for our clients and their customers.

Key Responsibilities:

Identify and analyze competitors/complete rate surveys
Research area events and upload event schedules through our online platform
Spothero, Parkwhiz, & our company platform OTC.
Communicate with existing and potential new clients to understand their current parking needs/create widgets on their websites.
Duties as assigned

Operational Oversight:

Assist the accounting team in general reporting functions
Offer assistance when needed to the operations teams (during busy periods, you may need to work in the elements to assist with traffic flow, especially during college commencements in the spring)
Ability to walk the garages from time to time to check signage needs

Customer Service:

Offer assistance when needed to the customer service team (answering phones, signing up permit holders, selling coupons). Our busiest time is the month of September with new students.
Interact with customers to address concerns and provide assistance.
Implement strategies to enhance customer satisfaction and loyalty.

Team Leadership:

Provide leadership and support to the parking team.
Reporting and Analysis:
Generate regular reports on parking utilization and revenue.
Analyze data to identify areas for improvement and efficiency.

Collaboration:

Coordinate with other departments to ensure seamless operations.
Collaborate with clients to understand their specific parking requirements.

Qualifications:

Bachelor's degree, Hospitality, or a related field preferred.
Proven experience in parking management or a related field.
Strong leadership and communication skills.
Excellent problemsolving abilities.
Knowledge of parking technologies and systems.
Excellent Customer Service Skills.

Knowledge of Excel, Word, PowerPoint, and Office 365The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:
Non-Exempt
This Employer participates in E-Verify.