Insurance Customer Service Specialist - Milwaukee, United States - Budzisz Agency, a part of BWO Insurance
Description
$53,500 yearlyResponsibilities:
- Respond to incoming calls concerning policy and insurance coverage concerns, as well as customer complaints and general questions
- Make accurate modifications to consumer policies depending on the information supplied
- Verify new customers coverage and present policyholders with proof of insurance paperwork
- Track current marketing activities, so you can appropriately respond to insurancerelated inquiries with all of the resources at your disposal
- Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
Qualifications:
- A general understanding of insurance policies and schedules is preferred
- High school diploma or GED equivalent needed
- Excellent active listening, interpersonal, and communication skills
- You must have previous customer service experience for this position
- Must have knowledge of Microsoft Office and customer relationship management software
About Company
Budzisz Agency, a part of BWO Insurance, is a third-generation family-run agency that provides commercial, personal, life, and health insurance services.
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