- Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
- Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
- Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
- Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
- Actively solicit increases in coverage or rounding out accounts at every service contact.
- Resolve product or service issues by clarifying the customers concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system
- Obtain or possess insurance license required by Arizona.
- Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
- Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
- Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
- Technology and Computer proficiency.
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
-
Customer Service Representative
6 days ago
Arizona Tuition Connection Scottsdale, United StatesCustomer Service Representative · Are you passionate about providing exceptional customer experiences? Do you thrive in a environment of constant improvement, where you work makes a difference? Join our team, as we look to have each customer experience exceed expectations. · Abo ...
-
Customer Service Representative
2 hours ago
Randstad USA Scottsdale, United StatesClient Services Representative · Pay Rate: $20/hr. and after 2 months pay rate increases to $23/hr. · START DATE: 8/7 · 4 week training provided by Vanguard University and the CSO Support Team · Hours during training - 8:30am-5:00pm local time (Monday through Friday). Hybrid sche ...
-
Patient Services Representative
1 week ago
American Vision Partners Scottsdale, United States Full timeOverview · As our highly visible Patient Services Representative/Surgery Front Office Receptionist, you'll be our first impression, greeting each patient personally and gathering important information for their visit. Your initiative and organizational skills will keep us runnin ...
-
Client Service Representative
1 day ago
Alera Group, Inc. Scottsdale, United StatesBenefit Commerce Group, an Alera Group company, is seeking multiple personable and talented Client Service Representatives for new hybrid employee benefits opportunities based out of their Scottsdale, AZ office location Are you looking to be part of Client Service, Representative ...
-
Customer Service Representative
1 week ago
Pool Service Company Scottsdale, United StatesThe Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations that will improve their bottom line, demonstrating exceptio Customer Service Representati ...
-
Customer Service Representative
1 week ago
National Veterinary Associates Scottsdale, United StatesThe Client Service Representative is responsible for providing exceptional client service while maintaining a smooth and efficient flow of clients and patients through the animal hospital. More specifically, the Client Service Representative is respo Customer Service Representati ...
-
Customer Service Representative
2 weeks ago
Recruiting Firm Scottsdale, United StatesJob Description · Job DescriptionNeeding to hire a Customer Service Representative. · Provide 5 star fast and friendly customer service · Follow up on previous scheduled appointments/schedule return visits if necessary · Answer incoming calls from customers · Communicate and coor ...
-
Customer Service Representative
2 days ago
IntelliPro Group Inc. Scottsdale, United StatesJob Description · Job DescriptionJob Title: Call Center Customer Service Representative · Position Type: Contract (3-4 months) · Location: Hybrid- Scottsdale, AZ · Salary: $17.5 per hour · Job ID#: #135841 · Overview: · As a Customer Service Representative (CSR), you will play a ...
-
Customer Service Representative
1 week ago
Taylor Morrison Scottsdale, United StatesJob Description Summary · As a Customer Service Representative working for Taylor Morrison, you will be responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners. You will support the Customer Service department in ensuring tha ...
-
Customer Service Representative
2 days ago
Mark J Quinzi Ins Farmers Insurance Scottsdale, United StatesJob Description · Job DescriptionCustomer Service Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic ...
-
Customer Service Representative
2 weeks ago
Taylor Morrison Scottsdale, United StatesAs a Customer Service Representative working for Taylor Morrison, you will be responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners. You will support the Customer Service department in ensuring Customer Service, Customer Ser ...
-
Customer Service Representative
2 weeks ago
Cable Shopping Network Scottsdale, United StatesJob Description · Job DescriptionThe Cable Shopping Network specializes in marketing rare and collectible coins from mints around the world. In our 20 years of business, our customers have helped us achieve our A+ rating from the Better Business Bureau, while growing our company ...
-
Patient Service Representative
2 weeks ago
Intermountain Scottsdale, United StatesPatient Service Representative page is loaded **Patient Service Representative** · **Patient Service Representative** · locationsRiverton Hospital time typeFull time posted onPosted 9 Days Ago job requisition idR35554 **Job Description:** · This position is responsible for bil ...
-
Customer Service Representative
2 days ago
Kelly Ross - State Farm Agent Scottsdale, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Kelly Ross - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Yo ...
-
Customer Service Representative
3 weeks ago
Plexus Worldwide Scottsdale, United StatesWe're hiring a Customer Service Representative · About the positions · The Customer Service Representative (Jewel Representative) is responsible for assisting and resolving issues from Ambassadors. Customer Service Representatives provide excellent customer service to all Ambas ...
-
Customer Service Representative
2 weeks ago
Ross Aviation Scottsdale, United States** Customer Service Representative (CSR)** · **Summary** · This position is responsible for all duties related to consistently providing a friendly, professional and safe experience to all Ross Aviation customers, suppliers and employees. **Responsibilities** · Day-to-day resp ...
-
Customer Service Representative
2 weeks ago
realtor Scottsdale, United States**Customer Service Representative** · at Scottsdale, AZ **THIS POSITION IS WORK FROM HOME UNTIL AT LEAST SEPTEMBER 2021** · We are currently seeking full-time, driven, and highly self-motivated **Consumer Success Representatives**. You will be the concierge helping a consumer ...
-
Customer Service Representative
1 day ago
TEKsystems Scottsdale, United StatesJob Description · Job DescriptionNationwide Financial · Duration Unit · 6 Month(s) to hire with salary increase · Description: · As a Representative working 100% remote you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You wi ...
-
Representative Customer Service
2 weeks ago
CEMEX Scottsdale, United States**Representative Customer Service** · **Please wait...** · **Location:** Phoenix, AZ, US, 85008 *****Company Overview***** · *Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable se ...
-
Patient Services Representative
1 week ago
American Vision Partners Scottsdale, United StatesCompany Intro: · At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. ...
Personal Lines Customer Service Representative - Scottsdale, United States - NAPAA
Description
Job Description
The Personal Lines CSR at Misty Everette Allstate Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Responsibilities
Insurance Professionals go by many names: Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what they all have in common is a calling to help prepare people for the future.
NAPAA members understand the value of customers. They recognize that treating customers fairly and honestly is the only way to enjoy lasting success. Consumers can take comfort in knowing that, in terms of the qualities they seek in an insurance agent, NAPAA member agents are among the best there are.
As there is an upcoming worker shortage in the Insurance industry, the demand for Insurance Professionals is growing every day Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of the agency. All inquiries about employment at this agency should be made directly to the agency location, and not to NAPAA.
