Recruiter - Fort Myers, United States - Community Resource Network of Florida, LLC.

Community Resource Network of Florida, LLC.

Verified Company

Fort Myers, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Community Resource Network of Florida is seeking a highly motivated, goal-oriented recruiter for a full-time position. This is a part remote, part in-office position.

Community Resource Network of Florida (CRN) is committed to helping Individuals with intellectual and developmental disabilities (I/DD) achieve their highest level of independence and live their best lives.

We are the premier provider of in-home services in SW and Central Florida.

The
Recruiter/ Care Coordinator** is the go-to contact person and works on a team to ensure that each Individual receives the care they need in a person-centered approach.

Please note
:
this position requires fluency in Spanish and English.

ESSENTIAL FUNCTIONS
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Recruiting

Recruits Direct Service Professionals (DSP) to work in a contract capacity with CRN and Individuals served. Sources and posts ads to generate Independent Contractors.
Communicate governmental requirements to potential DSP's considering a contract agreement with CRN.
Communicate and train DSP contractors on Electronic Visit Verification and other documentation systems used to verify services provided to Individuals.
Attend community events, job fairs, local meeting locations to generate interest and attract potential DSPs to work in contract agreement with CRN.

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Customer Service & Client Relations

Build relationships with Individuals/families, Waiver Support Coordinators, Agency for Persons with Disabilities (APD), Department of Children and Families, and nurse coordinators.
Reviews and analyzes assigned Individuals' Support Plan to ensure understanding of Individual's specific needs.
Acts as liaison between the Individual receiving services/ their families and the DSP to ensure satisfaction.
Conduct intake interviews with Individuals/families to gain thorough understanding of their specific care needs.
Handles calls from both DSP and families to address concerns and questions.
Consult with DSP and Individuals as needed.

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Administration:

Retrieve and record notes regarding Individual's concerns, medical updates or other changes to their care needs.
Communicates updates to DSPs on processes for working in a contract capacity.
Maintains confidentiality in all communication; specifically protecting PHI of Individuals receiving services.
Ensure proper documentation protocol to mitigate fraudulent activity.

REQUIREMENTS

High School diploma or equivalent, college course work preferred
1 year in a supervisory or management role, preferably in a health care setting.
Min. 1year direct customer service, via telephone or facetoface
Min. 6 months screening/recruiting and hiring responsibility
Must pass Level II Background screening.
Valid state driver's license

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Fluency in Spanish and English required.
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