Patient Access Representative - Albany, United States - Albany Medical Center
Description
Department/Unit:
Registration
Work Shift:
Day (United States of America)
Salary Range:
$ $23.79
Experience:
- Strong computer skill.
- Hospital or Physician office experience, preferred.
Skills, Knowledge & Abilities:
- Proven customer service skill with ability to exceed expectations.
- Ability to multitask in stressful and high patient volume unit.
- Ability to learn in classroom setting; utilizing resources.
- Ability to remain composed under pressure.
- Ability to review information and draw appropriate conclusion.
- Good judgement and ability to be resourceful to problem solve; escalate issues as needed.
- Team minded worth ethic.
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
Workforce members are expected to ensure that:
Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties.
Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
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