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    Universal Banker I - Nevada, United States - Availa Bank

    Availa Bank
    Availa Bank Nevada, United States

    1 week ago

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    Description
    Availa Bank


    Description:
    EEO/AA employer

    Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams.

    Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success.

    Click the Apply link to find out more.

    This is not a remote position.

    Universal Banker I Position Summary

    This position is responsible for assisting with a customer's financial transactions in an efficient and friendly manner, providing the highest level of customer service.

    In addition, this position will assist with financial counseling, including opening and servicing of consumer accounts. This job description reflects assignment of essential duties and is subject to change (at management discretion) at any time.


    BENEFITS
    Availa Bank offers a rich selection of benefits you can personalize to support you and your family's needs.

    Benefits may include:
    Medical, Dental & Vision Plans
    Option for Health Savings Account (HSA)
    Life Insurance (Company paid for employee)
    401K and Employee Stock Ownership Plan (ESOP)
    Company Paid Short & Long Term Disability Insurance
    Flexible Spending Account (FSA) & Dependent Care
    Eligibility for Tuition Assistance and Discounts
    Employee Assistance Program (EAP)
    UNIVERSAL BANKER I (BANK TELLER) PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES

    • Provide exceptional customer service through quality conversations and efficient and accurate process of customer transactions.
    • Build relationships with customers by identifying needs and offering solutions.
    • Provide accurate information to customers based on product and service knowledge and understanding of the banking industry.
    • Frequently communicate with customers and employees in person or by phone and exchange accurate information in these situations.
    • Sell, open, and maintain banking products and services to new and existing customers. Cross sell bank products as part of the regular transaction process.
    • Proficient in customer account opening, maintenance, and closing accounts (including checking, savings, CDs and safe deposit boxes).
    • Process check orders; follow check cashing procedures; issue cashier's checks; process wire transfers, perform online and mobile banking maintenance; process stop payments and debit card disputes.
    • Handle financial transactions efficiently and effectively with all customers (including, but not limited to deposits, withdrawals, advances, loan payments and merchant transactions).
    • Maintain a balanced cash drawer.
    • Perform ITM duties in applicable markets.
    • Meet or exceed all established branch goals and contribute to branch deposit growth.

    Requirements:

    UNIVERSAL BANKER I (BANK TELLER) ROLE QUALIFICATIONS:
    Education
    High school diploma or equivalent required
    Experience
    Accounting or banking experience encouraged
    Other Skills and Abilities
    Strong math skills; add, subtract, multiply and divide in all units of measure
    Exceptional oral, written and interpersonal communication skills
    Ability to apply common sense to carry out instructions, understand procedures, and speak clearly to customers and employees
    Understands computer and other equipment capabilities and limitations
    Exceptional organizational and time management skills
    Ability to multi-task in a fast-paced environment
    Maintain a complete understanding of regulatory and compliance policies and procedures
    Be able to work flexible hours and shifts
    Travel to/from and work in multiple locations
    Must have a valid driver's license and reliable transportation
    PM21

    PI8cf3182049f
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