Lead Employee Services Assistant - Upper Marlboro, United States - Prince George's County Public Schools

Prince George's County Public Schools
Prince George's County Public Schools
Verified Company
Upper Marlboro, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Description:


Job Title
Lead Employee Services Assistant


Location
Upper Marlboro, MD, US


Organization Name
Human Resources Operations and Staffing


Department Description

Brief Description
This is a ACE/AFSCME, Local 2250 Position - Pay Table 700 - Grade 17


Hourly Range:
$ $45.22





CLOSING DATE:
April 25, 2024

Detailed Description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

  • Supports the accomplishment of the Human Resources Division mission and objectives by completing diverse and complex administrative duties that support the employment life cycle and transactional employment functions;
  • Establishes and maintains a strong, positive working relationships with all customers and staff to support the delivery of efficient and effective Human Resources services (best practices);
  • Implements processes, standard operating and administrative procedures, negotiated agreements, local, state and federal regulations;
  • Assists with applicant transitions to employment and new hires with orientation and onboarding programs to support building high quality talent pools to fill vacancies;
  • Responds to employee and applicant inquiries, schedules and facilitates individual conferences and provides follow up documentation as required;
  • Prepares routine and specialized reports to determine the effectiveness of onboarding programs;
  • Resolves frontline customer related issues and concerns with discretion and maintains confidentiality of sensitive information;
  • Triages issues; identifies and refers complex and sensitive issues to the Employee Services Partner and Senior Partner as appropriate;
  • Serves as applicant tracking systems, Aesop, Child Protective Services system, ERO and Oracle Self-Service point of contact for issues resolution;
  • Conducts Orientation, onboarding and training sessions for new hires, as well as participates in a variety of presentations, facilitates CPS clearances and participates in evening and weekend events;
  • Drafts and prepares memos, correspondence, forms and other documents, materials and presentations, reviewing for accuracy and completeness prior to submission;
  • Supports day to day office functions by scheduling and coordinating appointments and meetings, arranging travel, and processing assigned business actions;
  • Assists with data collection, creates and maintains spreadsheets and accurately compiles, organizes, and prepares information for various projects, reports, meetings and presentations;
  • Organizes, prepares and maintains Human Resources records and data related to the various phases of employment; Prepares and processes applicant and employee files and assists with onboarding;
  • Assist office and school based staff by responding to general inquiries and provides support related to Human Resources functions;
  • Completes special administrative projects as assigned;
  • Utilizes all Human Resources information technology and adapts to new technologies quickly; and
  • Performs other duties as assigned.

Job Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Must have a minimum of two years of Human Resources related administrative experience, preferably in a high volume office;
  • Must be able to multitask and quickly analyze issues, shift priorities, and cope with ambiguity in a fast paced environment;
  • Must be able to interact positively with all levels of staff and a broad base of customers;
  • Customer focus and professional;
  • Effective communication;
  • Accuracy and high quality customer service;
  • Learning Agility;
  • Drives results; strong sense of urgency;
  • Cultural sensitivity;
  • Collaborates with others;
  • Committed partner, personal credibility;
  • Technology utilization and proficiency; and
  • Maintains confidentiality.

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EDUCATION REQUIREMENTS:
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High School diploma or GED required.

Must have successfully completed classes or course work resulting in proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Google Documents, etc.) report generating software and other human resource technologies and be skilled in using the Internet for work related research; Or a combination of equivalent years of experience, education and skills that would meet the position requirements.


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CERTIFICATION REQUIREMENTS:
__ _**None required.


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SUPERVISORY RESPONSIBILITIES:
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No direct supervisory responsibilities.


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PHYSICAL DEMANDS:
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The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls.

The employee is occasionally required to reach with ha
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