Jobs
>
Naples

    Hotel Front Desk Agent - Naples, United States - Springhill Suites Naples

    Springhill Suites Naples
    Springhill Suites Naples Naples, United States

    1 month ago

    Show more Collapse job
    Default job background
    Description


    We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.

    You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.

    The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today


    Responsibilities

    General bookkeeping:
    ensure all hotel guest account information is accurate and up-to-date


    • Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
    • Mitigate customer complaints as needed
    • Communicate with housekeeping to make sure guest rooms are ready
    • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

    Qualifications

    Ability to stand for the entirety of a shift


    • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
    • Must have graduated high school, received a GED or equivalent
    • Has previous experience or working knowledge of Microsoft Office and reservation management systems
    • Has experience answering telephone calls and troubleshooting stressful situations
    • 1+ year of hotel industry experience or related job preferred

    We have other current jobs related to this field that you can find below

  • GuestServices, Inc.

    Front Desk Agent

    1 day ago


    GuestServices, Inc. Naples, United States

    The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills. ESSENTIAL FUNCTIONS - Provide administrativ Front Desk, Agent, Reservatio ...

  • Guest Services

    Front Desk Agent

    2 weeks ago


    Guest Services Naples, United States

    GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM · Front Desk Agent - $18.00+/hour · Surfsedge, managed by Guest Services, is now hiring Front Desk Agents. Applicants must be available to work a flexible schedule to include days, nights, weekends, and holidays. Selected c ...

  • Noble House LaPlaya Beach & Golf Resort

    Front Desk Agent

    1 day ago


    Noble House LaPlaya Beach & Golf Resort Naples, United States

    WORK in PARADISE:Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. La. Playa Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality Front Desk, Agent, Guest Exper ...


  • Springhill Suites Naples Naples, United States

    Job Description · Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any gene ...

  • Posh Paws

    Front Desk Agent

    3 weeks ago


    Posh Paws Naples, United States

    **Overview**: · **Responsibilities**: · - Greet and welcome guests upon arrival with a friendly and professional demeanor · - Assist guests with check-in and check-out processes, including payment collection · - Provide information about grooming services and retail. · - Handle c ...

  • TPI Hospitality

    Front Desk Agent

    2 weeks ago


    TPI Hospitality Naples, United States

    **Guest Service Representative** · **We all matter. We all make a difference. We are TPI.** · TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida. Our brands includ ...


  • Everglades Florida Adventures Naples, United States Full time

    **GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM** · **Front Desk Agent** · Guest Services is now hiring a Full-Time Front Desk Agent for our luxury condominium communities in Naples, FL. We are seeking hardworking individuals who are motivated, service oriented, and re ...

  • Hilton

    Front Desk Agent

    3 weeks ago


    Hilton Estero, United States Part time

    A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. · **What will I be doing?** · As a Guest Services Agent, you would be ...

  • HV Global Group, Inc.

    Front Desk Agent

    6 days ago


    HV Global Group, Inc. Bonita Springs, United States

    Hourly Rate: $17.00 · JOB SUMMARY · Shift: 1st/2nd; must be available to work weekends and holidays. · Pay: $17.00/Hour · Requirement: Valid Drivers License with a good driving record · Do you pride yourself on your customer service skills and ability to personalize interact ...

  • HV Global Group, Inc.

    Front Desk Agent

    1 week ago


    HV Global Group, Inc. Bonita Springs, United States

    Hourly Rate: $17.00 · JOB SUMMARY · Shift: 1st/2nd; must be available to work weekends and holidays. · Pay: $17.00/Hour · Requirement: Valid Driver's License with a good driving record · Do you pride yourself on your customer service skills and ability to personalize interac ...


  • Hampton Inn & Suites Fort Myers Estero Estero, United States

    · Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need ...


  • Hampton Inn & Suites Fort Myers Estero Estero, United States

    Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need fo ...


  • Hampton Inn & Suites Fort Myers Estero Estero, United States

    Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need fo ...


  • Hampton Inn & Suites Fort Myers Estero Estero, United States

    Job Description · Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure ...


  • Guest Services, Inc. Bonita Springs, United States

    GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM · Front Desk Agent- $25.00/hour · Guest Services, Inc. is looking for a full-time Front Desk Agent to join our beautiful luxury community located in Naples, FL. Candidates must be able to work Saturday through Wednesday. · Pa ...

  • Marriott Vacations Worldwide

    Front Desk Agent

    1 week ago


    Marriott Vacations Worldwide Bonita Springs, United States

    JOB SUMMARY Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?If so, the Front Office at Hyatt Residence Club might be the ...


  • Sanibel Island Beach Resort Sanibel, United States

    **Sanibel Causeway Toll Paid for All Shifts.** · **We offer our Hotel Front Desk team a positive, team-oriented work environment with benefits that include Sanibel Causeway Toll Paid for All Shifts, hotel room discounts, free parking, and employee shift meal.** · A beloved boutiq ...

  • Alfred Robbins Realty Group

    Managing Broker

    1 week ago


    Alfred Robbins Realty Group Naples, United States

    About the Role: · We are seeking a highly motivated Managing Broker for our growing Luxury Real Estate Brokerage. This key position requires strong leadership skills, an ability to advise our Agents through complex transactions, a desire to mentor, and to help customize business ...

  • Hilton Grand Vacations

    Front Desk Clerk

    2 weeks ago


    Hilton Grand Vacations Naples, United States

    HGV Now Offers Day One Team Member Benefits · Now Offering Daily Pay* · What will I be doing? · As a Front Desk Clerk you would be responsible for executing your position's responsibilities and driving company success through performing the following duties to the highest stand ...

  • Cardinal Management Group Incorporated

    Front Desk Admin

    2 weeks ago


    Cardinal Management Group Incorporated Naples, United States

    Job Description · Job DescriptionDescription:Creating value for each customer is the Cardinal Way. Are you ready to make a difference with a fast-growing team? Then why not join the Cardinal family, where we strive for Excellence? · The Cove Inn is a condominium hotel located in ...