- Mitigate customer complaints as needed
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Communicate with housekeeping to make sure guest rooms are ready
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- High school diploma, GED, or equivalent
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Well-versed in taking telephone calls and handling stressful situations
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
-
Front Desk Agent
2 weeks ago
Hilton Hotels & Resorts Estero, United States Part timeAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Agent, Part Time, Front Desk, ...
-
Front Desk Agent
1 week ago
TPI Hospitality Naples, United States**Guest Service Representative** · **We all matter. We all make a difference. We are TPI.** · TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida. Our brands includ ...
-
Front Desk Agent
1 week ago
Embassy Suites by Hilton Fort Myers Estero Estero, United States Full timeA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing? · As a Guest Services Agent, you would be respons ...
-
Hotel Front Desk Agent
1 week ago
Hampton Inn & Suites Fort Myers Estero Estero, United StatesDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need fo ...
-
Hotel Front Desk Agent
2 days ago
Hampton Inn & Suites Fort Myers Estero Estero, United StatesDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need fo ...
-
Hotel Front Desk Agent
2 days ago
Hampton Inn & Suites Fort Myers Estero Estero, United StatesJob Description · Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure ...
-
Hotel Front Desk Agent
2 hours ago
Hampton Inn & Suites Fort Myers Estero Estero, United StatesDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need fo ...
-
Front Desk Agent
1 week ago
La Quinta Bonita Springs Bonita Springs, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Bonita Springs, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Bonita Springs, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Bonita Springs, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Bonita Springs, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Bonita Springs, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Bonita Springs, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
6 hours ago
Aimbridge Hospitality Bonita Springs, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 hours ago
Aimbridge Hospitality Bonita Springs, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Bonita Springs, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Bonita Springs, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Bonita Springs, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Hyatt Vacation Ownership Bonita Springs, United StatesAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
Hotel Front Desk Agent - Estero, United States - Hampton Inn & Suites Fort Myers Estero
1 week ago
Description
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Responsibilities
Perform regular bookkeeping duties:
make sure hotel guest information is current and correct
Qualifications