Suite Runner - Midland, United States - Oak View Group

Description

Overview:

The Suite Runner is responsible for assisting suite servers with running food, beer/ wine to suites and helping assist Pantry Coordinator with getting food ready and out on time to customers. They must be personable, professional and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work long hours if needed or when business needs dictate.

This role will pay an hourly wage of $12.00 to $13.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching

• Must demonstrate ability to meet the company standard for excellence in customer service, interacting with guests in a friendly and fast manner; ensuring guests complete satisfaction and exceeding their expectations.
• Responsibly serves alcoholic beverages in accordance with Company, Federal, State, and local policies, procedures, regulations, and laws.
• Working in a team environment with the ability to be a team player.
• Assures and maintains cleanliness of Suites Pantry and surrounding areas throughout the day.
• Maintain sanitation and safety standards at work.
• Must check guests ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages. Refusing to serve beverages in a polite manner to guests who are not of legal age or have an expired ID.
• Request additional product or restock product as required
• Other duties as assigned such as set-up of the suites and assisting with organization of the coolers and prep areas.
• While performing the duties of this position, the team member is standing the entire shift.

• Must have alcohol and food certifications as required by local, state, or federal laws.
• Take pride in personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy.
• Must have knowledge of various beers, wines, and spirits.
• Must maintain excellent attendance.
• Ability to work in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Knowledge of and ability to appropriately interpret and follow policies and procedures.
• Ability to meet the demands of the work schedule to be at work and on time; work long hours if needed.
• Ability to work in a team-oriented environment.
• Must have ability to remain stationary for long periods of up to (4) hours in length; must be able to safely reach, bend, stop and frequently lift up to 25lbs.

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.