Night Dispatcher - Brooklyn, United States - PDI Health

PDI Health
PDI Health
Verified Company
Brooklyn, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Company:
PDI Health - A National Portable X-Ray Provider

Job location:
In-house, at our Williamsburg, Brooklyn headquarters.**
Schedule: 4pm - 1am

Job Overview:


Responsibilities:

1.


Routing and Dispatching:
Effectively route technologists to various locations based on service requests. Monitor and manage the dispatch of services, ensuring timely response and efficient route planning.

2.


Communication:
Act as the primary point of contact for technologists in the field. Provide clear and accurate information about service locations, patient information, and scheduling adjustments.

3.


Scheduling:
Coordinate daily schedules for technologists, ensuring optimal allocation of resources. Be flexible and adaptive, capable of adjusting schedules and routes based on emergencies or unforeseen circumstances.

4.


Customer Service:
Occasionally communicate with nursing home staff or patients' families to provide information, clarify instructions, or resolve scheduling issues. Maintain a professional and empathetic communication style at all times.


Qualifications:


  • Prior dispatching experience, preferably in the healthcare sector.
  • Excellent organizational and multitasking skills.
  • Outstanding communication abilities, both written and verbal.
  • Proficiency in dispatch software and basic computer skills.
  • Ability to work in a highpressure, fastpaced environment.
  • Familiarity with healthcare and privacy regulations is a plus.
  • Ability to work flexible hours, including nights, weekends, and holidays if required.
PDI Health is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics

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