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Assistant General Manager - Lisbon, United States - Panera Bread

Panera Bread

Verified Company

Lisbon, United States

1 month ago

Posted by:

Mark Lane

beBee recruiter

Description

Assistant General Manager Job Purpose:

The Assistant General Manager supports the General Manager in managing the overall operations of the bakery-cafe to ensure company standards are maintained and continually improved.

They are responsible to assist in coaching and developing the team, creating a differentiated guest experience, growing sales and maximizing profitability.

They assist in creating a culture of professionalism, teamwork, hospitality and Panera Warmth through owning the cafes people responsibilities.

Assistant General Manager Duties & Responsibilities:

Maintain Quality Bakery-Cafe Operations While Ensuring Customer Satisfaction

Demonstrate leadership and effective planning in staffing, scheduling, people development and succession planning
Assist the General Manager in maintaining accountability for the success of the cafe by making key decisions and solving problems.
Act as a role model and demonstrate professional behavior to cafe team as well as to customers.
Uphold and coach achievement of Food Safety standards.
Upgrade and improve cafe operations when needed, maintain quality of product and service.
Adhere to cafe systems and processes to accomplish daytoday operations.
Follow company policies and procedures and comply with all state and federal regulations.
Coach and follow up with team members to ensure the cafe adheres to operational standards
Safeguard the team by maintaining a healthy and safe workplace, environment and culture.

Management and Development of Team Members

Assist the General Manager in supervising the overall operation of the cafe.
Hire, train, motivate and manage performance of Retail Team Members to ensure the cafe is staffed to ensure quality standards and exceptional customer service.
Oversee the QHC process alongside the General Manager, rewarding and recognizing Team Members including comprehensive compensation planning and career pathing.

Financial Contribution

Execute company and cafe strategies for sales growth and flow through
Manage Team Member labor and help cafe maintain profitability
Assist General Manager in maintaining cafe costs and inventory

Working Conditions:

This role requires flexible hours including nights and weekends in a faced paced environment with

- shifting priorities.

This role requires the ability to keep cool under pressure and deal with multiple types of people in

- a calm and fair manner.

While performing this job, the incumbent is regularly required to stand, sit, talk/hear in a loud environment.

Qualifications:

Actively taking part in Career Path towards becoming a General Manager
Ability to drive positive results and understanding of the business.
Ability to run great shifts and coach Team Members.
ServSafe certified. Minimum age
18 years of age.
Ability to pass background check.

We are Panera Bread

And we believe that good food, food you can feel good about, can bring out the best in all of us.

Food served in a warm, welcoming environment, by people who care. To us, that's good eating and that's why we're here.

Would you like to know more about our company, how we got started and who we are? These pages offer an overview of Panera Bread, from a history of the company to biographies of our management team, to a listing of recent awards and recognition.

Pay: