Director, Distribution and Logistics - Los Angeles, United States - Goodwill Southern California

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California.

We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future.

It's always a GOOD day in SoCal


The Director of Distribution and Logistics supports the operations of Goodwill Southern California through the effective operation of the fleet, transportation, clearance centers and warehousing at five distribution locations.

The Director also supports physical retail stores and eCommerce businesses to ensure effective processes to retain donation maximum value and reduce potential discards to landfills.

The position is responsible for defining and implementing Goodwill's Distribution and Logistics vision, strategy and objectives. Key success factors include safety and security, operational excellence and positive workforce leadership. This critical role supports sales goals, prepares operating budgets and leads the organization.

Essential Duties & Responsibilities

  • Leads a culturally positive, high performing Distribution and Logistics organization through the development of people, processes and programs.
  • Ensures that business is conducted at all times with the highest standards of quality, integrity and efficiency and sustains a robust safety program through collaborative efforts with multiple departments.
  • Drives predictable productivity and business results while also ensuring efficient and effective operations of our donations, wholesale and eCommerce warehouses and expanding eCommerce footprint and transportation partners.
  • Ensures inhouse truck operations are managed in a cost effective manner to provide service levels required to support the organization and to achieve environmental sustainability objectives, including a conversion to an allgreen fleet. Leads transportation to effectively ensure prompt pickups.
  • Provides input in the development of budgets, strategic goals and objectives within organization guidelines. Monitors expenses, variances and progress of financial goals and recommends improvement initiatives.
  • Develops the team to understand and implement techniques such as Lean Distribution, Kaizen, Warehouse Management Systems and workplace safety guidelines.
  • Provides strong leadership and specific direction to the Operations team in the execution of toplevel strategies, improvement priorities and the predictable delivery of other KPIs. Develops key performance indicators (KPIs) that are aligned with company goals and promotes continuous improvement. Collaborates with executive team to define goals that support financial and operational performance.
  • Ensures staff is properly trained and engaged to effectively process donations, provide fulfillment to stores and eCommerce operations and performs allocation of merchandise to clearance centers and auction sites in order to optimize the financial return on donations and maintain planned service levels. Directs the timely and accurate fulfillment of orders to support the eCommerce operation and the pick/pack operation in support of store sales.
  • Sets the standards and delivers overall business performance to optimize Goodwill's logistics, donations, wholesale retail, ecommerce and distribution strategy. Establishes efficient logistics processes to ensure cost effective use of equipment and staffing while achieving planned service levels and sustainability goals, including conversion to an allgreen fleet.
  • Manages fleet of trucks, and other distribution equipment to include disciplined routine maintenance. Within the logistics and distribution areas, develops and implements processes and standard operating procedures that are aligned with the performance goals of the organization while ensuring compliance with federal, state and local regulations including lean distribution methodology, safety/security and labor regulations.
  • Leads and supervises approximately 512 direct reports and greater than 50 indirect reports at multiple locations, including five warehouse managers, three clearance centers (outlet stores) managers and five commodities centers.
  • This position requires traveling locally within Southern California (30% 50%). A valid CA driver's license and state requires auto insurance are necessary. Driving records must be acceptable by the company's insurance vendor.
  • Support Goodwill's mission by identifying opportunities to utilize program participants in sustainable employment within the distribution and logistics department.
Education & Experience

  • Bachelor's degree in Business, Finance, Logistics, Supply Chain or similar degree required; an advanced degree such as an MBA is a plus.
  • Minimum 10 years of management experience in Distribution, Transportation, and Logistics are required.
  • Association for Supply Chain Management or equivalent certification preferred.
  • 10 years of managerial experience in distributio

More jobs from Goodwill Southern California