- Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments.
- Monitoring and escalation of critical application as per the SOW.
- Generate and publish Application performance report
- Provide notification to customers and the service teams for Severity 1 events.
- Ownership of Severity Level 1 communications bridge handling the entire life cycle of the ticket to resolution.
- Central point of contact for technical support teams including status updates for on-going incidents/events.
- Must have aptitude and attitude to learn / work on new technologies.
- Should be willing to work in shifts 24x7.
- Create, update and document system processes and tasks as required.
- Work closely with network engineers, systems administrators and software engineers regarding technology and hardware upgrades.
- Work Closely with Wireless technology groups
- Cisco IOS and APIC
- Juniper JUNOS
- Palo Alto firewalls
- Wireless technology ( Cisco , Aruba , Juniper Mist , Meraki)
- SDN Technology ( SDWAN , NSX or Similar)
- Layer 2 and 3 network concepts
- Routing protocols, OSPF and BGP
- Troubleshooting connectivity issues
- WAN networking concepts
- Network documentation
- IT Service Management applications
- Monitoring Tools & automation concepts
- 4+ Years supporting event monitoring is preferred.
- Hands-on experience with the following:
-
NOC Engineer
2 weeks ago
Stamford Technology Solutions LLC, DBA Infinity Jackson, United StatesBasic Requirements · 4+ Years supporting event monitoring is preferred. · Hands-on experience with the following: · Alert monitoring tool experience required. HP Open View Operations SolarWinds preferred, but, Site Scope and other monitoring tools knowledge will be considered. · ...
-
NOC Engineer
2 weeks ago
Cynet Systems Jackson, United StatesJob Description: Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments. · Monitoring and escalation of critical applications as per the SOW. · Generate and publish Application performance ...
-
NOC Engineer
3 weeks ago
Omni Inclusive Jackson, United StatesJob Description:Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments. · Monitoring and escalation of critical application as per the SOW. · Generate and publish Application performance repo ...
-
NOC- Jackson MI
4 weeks ago
Resource Logistics, Inc. Jackson, United States· Job Title: NOC Engineer · Location: Jackson, MI · Mode : Contract (6+ Months) (Day 1 Onsite) · Job Description: · Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments. · Monitoring and e ...
-
NOC Engineer
2 weeks ago
Quantum World Technologies Inc. Jackson, United StatesJob Title: NOC Engineer · Location: Jackson, MI · Job Description: · Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments. · Monitoring and escalation of critical application as per the SOW ...
-
NOC Engineer
4 weeks ago
Intellectt Inc Jackson, United StatesHello, · My name is Anupam and I am a Staffing Specialist at Intellectt Inc. I am reaching out to you on an exciting job opportunity with one of our clients. · Job Title: NOC Engineer · Location: Jackson, MI (Day 1 Onsite) · Mode : Contract (12+ Months) · Rate - $ · HCL · Job Des ...
-
NOC Engineer
2 weeks ago
Ktek Jackson, United StatesJob Description · Job DescriptionJob Title: NOC Engineer · Location: Jackson, MI · Mode : Contract (6+ Months) (Day 1 Onsite) · Job Description: · Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production en ...
-
NOC Analyst
4 weeks ago
Pyramid Consulting Jackson, United StatesImmediate need for a talented Network Operations Center (NOC) Analyst. This is a 06+ Months contract opportunity with long-term potential and is located in Jackson, MI (onsite from day 1) . Please review the job description below and contact me ASAP if you are interested. · Job ...
-
NOC Engineer
2 weeks ago
Cynet Systems Jackson, United StatesJob Description: Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments. · Monitoring and escalation of critical applications as per the SOW. · Generate and publish Application performance ...
-
NOC Engineer
2 weeks ago
TechDigital Corporation Jackson, United StatesJob Description:Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments. · Monitoring and escalation of critical application as per the SOW. · Generate and publish Application performance repo ...
-
NOC Engineer
3 weeks ago
eTeam Jackson, United StatesJob Description: Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments. · Monitoring and escalation of critical application as per the SOW. · Generate and publish Application performance ...
-
NOC Engineer
2 weeks ago
eTeam Jackson, United StatesJob Description: Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments. · Monitoring and escalation of critical application as per the SOW. · Generate and publish Application performance ...
-
NOC Lead and Major Incident Manager
6 days ago
eTeam Jackson, United StatesResponsibilities: Team Leadership: Lead, mentor, and motivate a team of NOC engineers and analysts. · Foster a collaborative and positive work environment that encourages innovation and continuous improvement. · Conduct regular performance reviews and provide coaching and feedb ...
-
Belle Terrace & Ridgeview Towers Tecumseh, United StatesBelle Terrace & Ridgeview Towers - Ridgeview Towers of Tecumseh, Nebraska is the best place to be when you or your loved one cannot be at home. We are nationally recognized. We are a skilled nursing facility offering the comfort of a home-like atmosphere with the highest quality ...
-
Information Technology Support Specialist
3 weeks ago
Ehub Global Inc Jackson, United StatesRole : NOC Support/Information Technology Support Specialist · location : Jackson, MI · Contract role · Client looking ITIL /Service now/ITSM/ticketing · ...
-
Network Operations Center
3 weeks ago
Quantum World Technologies Inc. Jackson, United StatesJob Title: NOC Engineer · Location: Jackson, MI · Duration - Contract · 4+ Years supporting event monitoring is preferred. · Hands-on experience with the following: · Alert monitoring tool experience required. HP Open View Operations –SolarWinds preferred, but, Site Scope and ot ...
-
Network Operations Center Engineer
3 weeks ago
Quantum World Technologies Inc. Jackson, United StatesJob Title: NOC Engineer · Location: Jackson, MI · Job Description: · Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments. · Monitoring and escalation of critical application as per the SOW ...
-
Travel Nurse RN
2 weeks ago
Supplemental Health Care Jackson, MI, United StatesSupplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Jackson, Michigan. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplementa ...
-
Travel Nurse RN
5 days ago
Supplemental Health Care Jackson, MI, United StatesSupplemental Health Care is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Jackson, Michigan. · Job Description & Requirements · Specialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: T ...
-
Information Technology Support Specialist
3 weeks ago
Ehub Global Inc Jackson, United StatesRole:: NOC Specialist/IT Suppport/ IT Specialist · Location: Jackson, MI · Duration: Contract · Skill Required: Cisco, ITSM, ITIL, Network · ...
NOC- Jackson MI - Resource Logistics
Description
Job Title: NOC EngineerLocation: Jackson, MI
Mode : Contract (6+ Months) (Day 1 Onsite)
Job Description:
o Incident Management and handling
o ITSM Tool (ServiceNow) exposure
o Telecommunication Equipment Knowledge (Radio, Wireless Networks,
o IT communication Tower Hardware.
o pplication monitoring experience, SAP Monitoring preferred. ( Tools - SolMan, CA Wily)