Service advisor for daily and fixed-term deposits - Cambridge Springs, United States - Stellar Enterprises

Savannah Johnson

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Savannah Johnson

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Description
*For our client in the financial services industry based in the Frankfurt am Main area, we are currently seeking a full-time *Service Advisor for Daily and Fixed Deposits (m/f/d)* to join our team as soon as possible.

Reference number:
*Your responsibilities:
  • Opening of daily and fixed deposit accounts in compliance with internal bank guidelines
  • Customer consultation and support for fixed deposit investments to achieve financial goals
  • Processing of termination requests, calculation of discounts according to agreed conditions and ensuring smooth processing
  • Professional customer service via telephone, email or in person to ensure high customer satisfaction
*Your profile:
  • Completed training in banking or a similar qualification
  • Preferably 2-3 years of professional experience in banking or 4-5 years of experience as a career changer in a bank
  • Comprehensive knowledge of daily and fixed deposit investments as well as an understanding of relevant legal framework
  • Strong communication skills and enthusiasm for interacting with customers
  • The ability to explain complex information in an understandable manner and offer customer-oriented solutions
  • Independent, reliable and well-structured way of working
*Weekly working hours: * 40 hours per week

*Salary range: * 40, ,000 euros

*Working conditions:
  • International company
  • Appreciative working environment
  • Employee parking
  • Modern facilities
*Apply

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