Service advisor for daily and fixed-term deposits - Cambridge Springs, United States - Stellar Enterprises
Description
*For our client in the financial services industry based in the Frankfurt am Main area, we are currently seeking a full-time *Service Advisor for Daily and Fixed Deposits (m/f/d)* to join our team as soon as possible.Reference number:
*Your responsibilities:
- Opening of daily and fixed deposit accounts in compliance with internal bank guidelines
- Customer consultation and support for fixed deposit investments to achieve financial goals
- Processing of termination requests, calculation of discounts according to agreed conditions and ensuring smooth processing
- Professional customer service via telephone, email or in person to ensure high customer satisfaction
- Completed training in banking or a similar qualification
- Preferably 2-3 years of professional experience in banking or 4-5 years of experience as a career changer in a bank
- Comprehensive knowledge of daily and fixed deposit investments as well as an understanding of relevant legal framework
- Strong communication skills and enthusiasm for interacting with customers
- The ability to explain complex information in an understandable manner and offer customer-oriented solutions
- Independent, reliable and well-structured way of working
*Salary range: * 40, ,000 euros
*Working conditions:
- International company
- Appreciative working environment
- Employee parking
- Modern facilities
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