- Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs.
- Assist with event set-up, including arranging equipment, placing signage, and other tasks as assigned.
- Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
- Answer questions and provide information about the event, facilities, and amenities to guests.
- Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
- Address guest inquiries, complaints, or issues promptly and professionally.
- Collaborate with event staff, vendors, and team members to ensure smooth event operations.
- Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees.
- Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence.
- Be at least 18 years old (age requirements may vary depending on local regulations).
- Hold a high school diploma or equivalent (some college education is preferred).
- Previous experience in customer service, hospitality, or event-related roles is advantageous.
- Excellent communication and interpersonal skills to interact effectively with diverse individuals.
- Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations.
- Flexibility to work evenings, weekends, and holidays based on event schedules.
- Physical stamina to stand, walk, and engage in physical activities for extended periods.
- Demonstrated reliability, punctuality, and a strong work ethic.
- Enjoy competitive pay based on your experience and qualifications.
- Take advantage of opportunities for career growth and advancement within the company.
- Enhance your skills and knowledge through training and development programs.
- Benefit from flexible scheduling options to accommodate your personal needs.
- Be part of a positive and supportive work environment that values diversity and inclusion.
-
Guest Services Manager
3 days ago
International House Hotel New Orleans, United StatesJob Description · Job Description The Guest Service Manager directs and controls operation of the front office and coordinates activities to obtain optimal room occupancy, revenue and guest satisfaction. The Guest Service Manager oversees all activities in the front office to en ...
-
Guest Service Agent
2 hours ago
J Hospitality New Orleans, United StatesJob Type · Full-time · Description · The Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide exce ...
-
Guest Services Agent
2 days ago
HRI DEVELOPMENT New Orleans, United StatesGuest Services Agent - Holiday Inn Express · Regular Full-Time · Holiday Inn Express - NOLA, New Orleans, LA, US · Salary Range:14.00 To USD) Hourly · JOB DESCRIPTION · Job Title: Guest Service Agent · Division: Front Office · Supervision Exercised: NONE · Supervision Rec ...
-
Guest Service Agent
1 hour ago
Hilton Hotels & Resorts New Orleans, United States Full timeAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Agent, Parking ...
-
Guest Services Supervisor
5 days ago
Stonebridge Companies New Orleans, United StatesCity, State: · New Orleans, LouisianaThe purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner. · ESSENTIAL DUTI ...
-
Guest Services III
6 days ago
Wyndham Destinations New Orleans, United StatesWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated R ...
-
Guest Services Agent
2 days ago
HRI Development LLC New Orleans, United StatesJob Description · Job DescriptionJOB DESCRIPTIONJob Title: Guest Service Agent · Division: Front Office · Supervision Exercised: NONE · Supervision Received: Front Office Supervisor and Front Office Manager · JOB SUMMARY · Check in and check out hotel guests courteously and effi ...
-
Guest Services Supervisor
47 minutes ago
Audubon Institute New Orleans, United StatesJob Description · Job DescriptionPosition Title: Guest Services Supervisor · Department: Guest Services · Reports To: Guest Services Manager · Location: Audubon Zoo · General Summary: The Guest Services Supervisor is responsible for managing the Guest Services Department under th ...
-
Guest Services Manager
1 day ago
International House Hotel New Orleans, United StatesJob Description · Job DescriptionThe Guest Service Manager directs and controls operation of the front office and coordinates activities to obtain optimal room occupancy, revenue and guest satisfaction. The Guest Service Manager oversees all activities in the front office to ensu ...
-
Guest Services Associate
5 days ago
Hostelling International USA New Orleans, United States Full timeJob Description · Job DescriptionWould you love to interact with travelers from all around the world? Join Hostelling International USA and explore the endless possibilities of being part of our New Orleans Hostel. We are currently accepting applications for a Full Time Guest Ser ...
-
Guest Services Clerk
6 hours ago
Fair Grounds New Orleans, United StatesResponsibilities:Accounts for all monies, physical inventories, coupons, etc. and reconciles daily cash handling activities to confirm accuracy of cash received at beginning of shift and cash returned at end of shift.Ensures compliance with all operational and regulatory requirem ...
-
Guest Service Agent
1 week ago
French Quarter Guest Houses New Orleans, United States Full timeGuest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front de ...
-
Guest Service Agent
1 week ago
French Quarter Guest Houses New Orleans, United States Full timeGuest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front de ...
-
Guest Services Clerk
2 days ago
Churchill Downs Louisiana Horseracing Co New Orleans, United StatesJob Description · Job DescriptionResponsibilities: · Accounts for all monies, physical inventories, coupons, etc. and reconciles daily cash handling activities to confirm accuracy of cash received at beginning of shift and cash returned at end of shift. · Ensures compliance with ...
-
Guest Service Representative
1 week ago
Courtyard New Orleans French Quarter/Iberville New Orleans, United States Full timeAdditional Information Front Desk Representative · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard New Orleans French Quarter/Iberville, 910 Iberville Street, New Orleans, Louisiana, United States VIEW ON MAP · Schedule Full-Time · Located Remote ...
-
Guest Service Agent
5 days ago
The Eliza Jane New Orleans, United StatesJob Description · Job DescriptionBoth a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans' culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries- ...
-
Guest Services Rep Part
3 days ago
Extended Stay New Orleans, United StatesExtended Stay Veterans Blvd [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations ...
-
Assistant Guest Service Manager
6 hours ago
Stonebridge Companies New Orleans, United States**Assistant Guest Services Manager** · ESSENTIAL DUTIES AND RESPONSIBILITIES: · Works with the hotel Guest Service Manager, Assistant General Manager and General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel. · Responsible for satisfaction s ...
-
Guest Service Reservation Specialist
5 days ago
RV Parks USA New Orleans, United StatesWe are looking for talented candidates who are organized customer service pros and take enormous pride in a job well done. In this full-time position, you will be responsible for greeting and assisting customers, making reservations both over the phone and in person. You will als ...
-
Guest Service Reservation Specialist
6 days ago
Applebrook Homes LLC. New Orleans, United StatesWe are looking for talented candidates who are organized customer service pros and take enormous pride in a job well done. In this full-time position, you will be responsible for greeting and assisting customers, making reservations both over the phone and in person. You will als ...
Guest Services - New Orleans, United States - BEST Crowd Management
Description
Job Title: Essence Festival - Guest Services
Company: BEST Crowd Management
Location: New Orleans Saint
Pay: $14/ hr
Job Type: Part-time
Summary:
Join the dynamic and customer-focused team at BEST Crowd Management as a Guest Services Staff member. As a part of our Guest Services team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service.
Responsibilities:
Requirements:
Benefits:
Note: At BEST Crowd Management, we believe in equal opportunities for all applicants and employees. We highly appreciate the contributions and perspectives that each individual brings to our team.
License #1925609