- Handle guest check-ins and check-outs efficiently and in a professional manner, informing guests of hotel's facilities at time of registration.
- Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and the hotel.
- Inform Housekeeping of vacant dirty rooms as they become available upon check-out.
- Update room status as Housekeeping notifies the desk of changes, if needed.
- Assist in the verification, balancing and revenue maximization of hotel's room availability.
- Follow proper cash handling procedures and be able to file and post all charges to Guest folios and ledger accounts.
- Act as Manager on Duty in absence of any on-site management.
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Guest Service Agent
2 weeks ago
Hilton Hotels & Resorts New Orleans, United States Full timeAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Agent, Parking ...
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Guest Service Agent
1 week ago
Hilton Hotels & Resorts New Orleans, United States Part timeAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Agent, Part-Ti ...
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3 days ago
Sonesta International Hotels Corporation New Orleans, United StatesSonesta ES Suites New Orleans is looking for a Guest Services Agent (GSA). The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the Guest Service, Agent, Operati ...
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1 week ago
Hilton Hotels Corporation New Orleans, United States Full timeHilton Hotels - JobID: HOT0AJMW [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...
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Customer Service Agent
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Southwest Airlines New Orleans, United StatesDepartment: · Ground Operations Our Company Promise · We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Abo ...
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Guest Service Agent
2 hours ago
Hilton Hotels Corporation New Orleans, United States Full timeHilton Hotels - JobID: HOT0ANDW [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...
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Guest Service Agent
2 weeks ago
Hilton Hotels Corporation New Orleans, United States Part timeHilton Hotels - JobID: HOT0ALMW [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...
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2 weeks ago
Wyndham Hotels & Resorts New Orleans, United States** Guest Services Agent** · Location: New Orleans, LA, US, 70130 · Property Name: La Quinta by Wyndham New Orleans Downtown Req Id: 15384 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham New Orleans Downtown location in ...
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Guest Service Agent
2 days ago
Hilton New Orleans, United States Full timeEarn paid time off from day 1 · Free parking and free meals · Option to be paid daily · Discounted hotel stays for team members and family & friends. · Debt free education · What will I be doing? · As a Guest Services Agent, you would be responsible for greeting and registering g ...
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Customer Service Agent
2 weeks ago
Southwest Airlines New Orleans, United StatesDepartment: · Ground Operations Our Company Promise · We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Abo ...
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1 week ago
HRI DEVELOPMENT New Orleans, United StatesJob Title: Guest Service Agent · Division: Front Office · Supervision Exercised: NONE · Supervision Received: Front Office Supervisor and Front Office Manager · JOB SUMMARY · Check in and check out hotel guests courteously and efficiently; process all payments according to e ...
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HRI DEVELOPMENT New Orleans, United StatesGuest Services Agent - Holiday Inn Express · Regular Full-Time · Holiday Inn Express - NOLA, New Orleans, LA, US · Salary Range:14.00 To USD) Hourly · JOB DESCRIPTION · Job Title: Guest Service Agent · Division: Front Office · Supervision Exercised: NONE · Supervision Rec ...
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Guest Service Agent
1 week ago
Sonesta International Hotels New Orleans, United StatesJob Description Summary · Sonesta ES Suites New Orleans is looking for a Guest Services Agent (GSA). The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the fr ...
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Guest Service Agent
1 week ago
J Hospitality New Orleans, United StatesThe Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide excellent guest satisfaction. Required to m ...
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Guest Service Agent
1 week ago
Drury Hotels Company, LLC New Orleans, United StatesProperty Location: · 820 Poydras Street - New Orleans, Louisiana · You belong at Drury Hotels. · Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you ...
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Guest Service Agent
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Stonebridge Companies New Orleans, United StatesCity, State: · New Orleans, Louisiana The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · ESSENTIAL DUTIES AND RESPONSIBILITIES: · Operate the front ...
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Guest Services Agent
4 days ago
HRI Development LLC New Orleans, United StatesJob Description · Job DescriptionJOB DESCRIPTIONJob Title: Guest Service Agent · Division: Front Office · Supervision Exercised: NONE · Supervision Received: Front Office Supervisor and Front Office Manager · JOB SUMMARY · Check in and check out hotel guests courteously and effi ...
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Guest Service Agent
3 weeks ago
French Quarter Guest Houses New Orleans, United States Full timeGuest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front de ...
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Guest Service Agent
4 weeks ago
French Quarter Guest Houses New Orleans, United States Full timeGuest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front de ...
Guest Service Agent - New Orleans, United States - J Hospitality
Description
Job Type
Full-time
Description
The Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide excellent guest satisfaction. Required to meet or exceed productivity standards, taking corrective action as needed to ensure standards are maintained.
ESSENTIAL FUNCTIONS
Requirements
EDUCATION
High School graduate or equivalent required,
EXPERIENCE
Prior Customer Service related experience preferred.
Salary Description
$18 per hour