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    Warehouse Supervisor - Shawnee, United States - Fetch Package

    Fetch Package
    Fetch Package Shawnee, United States

    1 week ago

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    Description
    Fetch is looking for a Warehouse Supervisor to join our team in bringing Fetch's services to new communities.

    The Fetch Operations Team is the driving force of our strategy to bring apartment residents secure and convenient package delivery.

    We are looking for a logistics leader with a passion for process, organizational excellence, and the ability to lead a team in providing superior customer experiences.


    As a leader responsible for overseeing the package fulfillment process, you will lead a team of operation associates to ensure top-tier delivery service for the residents in your city.

    Additional duties include coaching and mentoring the operations team and on-boarding, training, and scheduling independent contract drivers.


    What you'll do:
    Managing the full scope of the fulfillment process at the warehouse
    Leading a team of Operations Associates tackling daily fulfillment
    Coordinating operations staff schedule
    Train, assess, and improve daily performance of Operations Associates
    Managing independent contractor relations including on-boarding, training, and scheduling
    Triaging and dispatching delivery drivers into efficient delivery routes
    Problem solving conflicts and as they arise and tackling ad-hoc tasks
    Working with the Customer Service team to answer customer inquiries via call, text or email
    Working closely with the Area Warehouse Operations Managers to provide constant improvements to existing processes and the Fetch service
    Organizing and maintaining package inventory using the Fetch platform
    Managing maintenance of Fetch delivery vehicles
    Coordinating rush deliveries and special requests to the meet the needs of Fetch residents
    Providing the Fetch Experience


    What you'll need:
    The will and drive to achieve, maintain and increase high standards
    3+ years of experience in a leadership position
    Proficient in basic computer usage
    Clear and concise with electronic and verbal communication
    High-level of commitment towards prioritized decision making
    Ability to thrive under pressure
    Multi-tasking skills
    Passionate about serving others
    Comfortable in a fast-paced environment
    Must be able to handle 50+ pounds
    Must have a valid driver license with a clean driving record


    What we'll deliver on:
    Competitive pay rates
    Medical
    Dental
    Vision insurance
    401(k)
    AD&D/STD/LTD
    Paid time off

    We also pay weekly.


    Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.

    About Fetch Package

    Fetch is a last-mile off-site package delivery platform for apartment communities. We solve the package problem for property managers while adding a convenient amenity for residents.

    Getting a packagewhether its a meal plan, a hot pair of shoes, or a new couch is fun.

    We aim to keep it that way, because delivery happiness shouldnt end with a lost package, a moldy perishable, or a box teasing you from inside a locked leasing office.


    So we designed a solution that removes the package burden from property managers and gives residents a delivery experience worthy of their excitement.

    That is, we allow property managers to focus on their core business (not package delivery), and bring every package safely to its owners waiting hands.

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