-
Customer Service Representative
2 weeks ago
Infinity Systems Keller, TX, United States Freelance**Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer service. We offer everyone the opportunity to enter the sales field · **We need your talent - Start your career in sales now** · ...
-
Access Services Representative
3 days ago
Baylor Scott & White Health Grapevine, United States Full timeJOB SUMMARY · The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities. · SHIFT AND SCHEDULE · Evenings - Monday t ...
-
Access Services Representative
6 days ago
Baylor Scott & White Health Grapevine, United States OTHERJOB SUMMARY · The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities. · ESSENTIAL FUNCTIONS OF THE ROLE · Conduc ...
-
Customer Service Representative
4 days ago
FYZICAL Texas Rexes Grapevine, United StatesJob Description · Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Grapevine, TX, that is a perfect fit for you · A ...
-
Client Services Representative
5 days ago
Liberty Software Grapevine, United StatesJob Description · Job DescriptionSalary: · Liberty Software is seeking a customer service champion and pharmacy professional with an aptitude for solving problems to join our Client Services team as a Client Services Representative. Our Client Services Representatives act as the ...
-
Access Services Representative
1 day ago
Baylor Scott & White Health Grapevine, United States**JOB SUMMARY** · The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities. · **SHIFT AND SCHEDULE** · Evenings ...
-
Customer Service Representative
1 week ago
Insight Global Grapevine, United StatesAs a Customer Service Rep, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this ...
-
Patient Service Representative
1 week ago
Dental Care Alliance Grapevine, United StatesOverview · We are looking for someone to help convert our office in Grapevine, Texas from paper charting to non paperless. This individual will strictly be scanning in all charts that are located at the practice. This will be a temporary fill-time position so no benefits will be ...
-
Customer Service Representative
5 days ago
Kerry Sexton - Cold Creek Insurance Grapevine, United StatesBenefits/Perks: · Paid time off (vacation and/or sick days) · Growth potential · Hourly pay plus commission/bonus · Flexible hours · Licensing paid by agency · Short & Long Term disability · Position Overview: · Are you outgoing and customer-focused? Do you enjoy working with the ...
-
patient service representative
1 week ago
Dental Care Alliance Grapevine, TX , USA, United StatesWe are looking for someone to help convert our office in Grapevine, Texas from paper charting to non paperless. This individual will strictly be scanning in all charts that are located at the practice. This will be a temporary fill-time position so no benefits will be offered. No ...
-
Patient Service Representative
1 week ago
Dental Care Alliance Grapevine, United StatesOverview: · We are looking for someone to help convert our office in Grapevine, Texas from paper charting to non paperless. This individual will strictly be scanning in all charts that are located at the practice. This will be a temporary fill-time position so no benefits will b ...
-
Customer Service Representative
1 week ago
Kerry Sexton - Cold Creek Insurance Grapevine, United StatesJob Description · Job DescriptionBenefits/Perks:Paid time off (vacation and/or sick days) · Growth potential · Hourly pay plus commission/bonus · Flexible hours · Licensing paid by agency · Short & Long Term disability · Position Overview: · Are you outgoing and customer-focused? ...
-
Customer Service Representative
2 weeks ago
Stellar Enterprises Mansfield, TX, United States Freelance**Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer consulting in Mansfield, TX. We offer everyone the chance to enter the sales field · **We need your talent - Start your career in ...
-
Customer Service Representative
1 week ago
Lauren Stone - State Farm Agent Grapevine, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
-
Customer Service Representative
1 day ago
Remedy Corporation Dallas, United StatesThis is a remote position. · The Customer Service Representative (CSR) is responsible for providing effective customer service for all customers by using knowledge of company products and services. CRS's interact with customers to provide information in response to questions, con ...
-
Access Services Representative
2 weeks ago
Baylor Scott & White Health Grapevine, United States Full timeJOB SUMMARY · The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities. · SHIFT AND SCHEDULE: Thursday to Saturday ...
-
Customer Service Representative
1 week ago
Crimson Solutions Denton, United StatesWE ARE ONE OF THE MOST SUCCESSFUL ALLIANCE AGENCIES IN GERMANY · Our high-performing and communicative team develops customized, innovative concepts for corporate and private clients. · With us, you have the freedom to operate in a flexible work environment. You enjoy the securit ...
-
Financial Services Representative
5 days ago
Five Rings Financial, LLC Southlake, United StatesCompany Description · Five Rings Financial, LLC is a company focused on educating Middle Americans in personal finance. We believe that understanding the fundamentals of personal finance is the key to making your money work for you. We offer safe money strategies to help individ ...
-
patient service representative
1 week ago
U.S. Radiology Specialists Southlake, TX , USA, United States Part timeTouchstone Medical Imaging is seeking a customer service oriented professional for our part-time positionat our location in Southlake, TX. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. · Shift: Monday-Fr ...
-
Customer Service Representative
1 week ago
Floors Inc Southlake, United StatesJob Type · Full-time · Description · JOB SUMMARY · Customer Service is a frontline position in our organization and one that deals directly with our customer base daily. This role requires one to prioritize accordingly and works diligently to take care of any customer need. Th ...
Access Services Representative - Grapevine, United States - Baylor Scott & White Health
Description
JOB SUMMARY
The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities.
SHIFT AND SCHEDULE:
Thursday to Saturday 12:30 pm -1:00 am
ESSENTIAL FUNCTIONS OF THE ROLE
Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.
Registers patient at multiple locations and work multiple areas within the department. Knows the patient flow processes in each area. Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.
Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.
May be accountable for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbent's responsibilities within the department.
Adheres to compliance with regard to order validations, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification.
KEY SUCCESS FACTORS
Requires good listening and communication skills, and professional telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Excellent data entry, numeric, typing and computer navigational skills.
Basic computer skills and Microsoft Office.
BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note:
Benefits may vary based upon position type and/or level
QUALIFICATIONS
EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - Less than 1 Year of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.