- Responsible for exercising independent judgement and discretion with customers to ensure our customers are communicated with professionally and provided excellence in all aspects of customer care.
- Keeps ahead of potential order delays, contacting customers proactively to advise of concerns and make adjustments where needed.
- Providing production specifications, pricing, configuration, and availability information.
- Ensuring pricing is accurate for all orders including promotional and sale periods and that the customer meets all requirements.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains decision-making authority within established approval limits.
- Collaborate with the sales and credit representatives to develop efficient methods for handling customer issues.
- Responsible for maintaining a high level of professionalism with clients in both written and oral communications and working to establish a positive rapport with every customer.
- Must follow all safety policies and procedures.
- All other duties as assigned.
- Excellent communication skills, both verbal and written
- Outstanding computer skills
- College degree or 2 years of customer service experience (preferably in furniture manufacturing)
- Ability to develop and document procedural suggestions or changes
- First-rate analytical skills
- Prolonged periods of sitting and performing repetitive tasks, including but not limited to computer and telephone usage
- Must be able to work in noisy environments
- Frequently lifting/carrying objects up to 10 lbs.; on occasion up to 25 lbs.
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Sales & Customer Service Associate
3 weeks ago
Massage Envy Hickory, United StatesOverview: · Where Better Careers Begin · Massage Envy Hickory · 2262 US Hwy 70 SE · Hickory NC, 28602 · Do you have a passion for helping others? At the Massage Envy Hickory franchise, we support and inspire you to be your best while we work together to help clients feel the ...
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Part Time Customer Service Associate
2 weeks ago
Zips Car Wash Hickory, United States Part timeJob Details · Job Location · NCHIC Hwy70 - Hickory, NC · Position Type · Part Time · Education Level · High School · Salary Range · $ $16.00 Hourly · Travel Percentage · None · Job Shift · Any · Job Category · Customer Service · Description · How would you like to w ...
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Frye Regional Medical Center Hickory, United States Full timeJob Summary · The Registered Nurse is responsible for patient triage and education, assisting physicians during office hours and follow-up on prescriptions, procedures and tests. Maintain chart documentation to ensure all information about visit is completed and documented correc ...
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Registered Nurse
2 weeks ago
Frye Regional Medical Center Hickory, United States Full timeRegistered Nurse (RN) Inpatient Wound Care - PRN · Who We Are: · People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Frye Regional Medical Center includes a 355-bed acute care hospital and features a 32-bed Emergency D ...
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Dental Hygienist
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Aspen Dental Hickory, United States Full timeAt Aspen Dental, we put You First with world-class development plus industry-leading pay. Join our team today as a Dental Hygienist · Job Types: Full-time, Part-time · Salary: · $83,200- $93,600 per year (annualized base salary + incentive earnings, based on full time schedule) · ...
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Dietitian Part Time
3 weeks ago
Fresenius Medical Care Hickory, United States Part timePOSITION FEATURES: · Part-time employee needed for WNC Zone 4 LOA coverage, ENC Zone 4 vacancy · Remote available · PURPOSE AND SCOPE: · Provides nutritional services for the facility's in-center and home patients as applicable in order to maximize the patient's nutritional statu ...
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Registered Nurse
1 day ago
Frye Regional Medical Center Hickory, United States Full timeRegistered Nurse (RN), Lactation Consultant PRN · Who We Are: · People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Frye Regional Medical Center includes a 355-bed acute care hospital and features a 32-bed Emergency De ...
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PT Retail Cashier/Customer Service Associate
3 weeks ago
Michaels Stores Hickory, United StatesStore - HICKORY, NC · Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintai ...
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Quality and Data Protection Manager
3 weeks ago
FusionTech Hickory, United StatesThe Caritas Association for the city of Cologne is committed to a fair and social Cologne with its more than 2,000 employees. It is the operator of 80 services and facilities for social work and care in the Cologne area. · As part of the Innovation Management team, Quality Manag ...
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Process Manager
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Nexus Dynamics Catawba, United StatesLocation: 50933 Cologne | Contract type: Full-time, permanent | Job ID: 824619 · What we plan to do together: · The Central Department of Business Administration Organization is the organizational, process, and service department for accounting and related commercial areas within ...
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Station assistance
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ZephyrTech Catawba, United StatesStation Assistant (m/f/d) · Caritas Senior Center St. Martin · Starting immediately · Part-time · Eggolsheim Your responsibilities · Assisting residents with tasks such as meal and laundry services · Supporting housekeeping tasks · Assisting with the implementation of care and qu ...
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Clinical Assistant
4 days ago
OrthoCarolina Hickory, United StatesAt OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring ...
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Customer Service Associate
3 weeks ago
Southern States Conover, United States Part timeJob Description · General Summary · The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking. · Essential Job FunctionsGreets customers in a welcoming and professional manner. Utilizes custome ...
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Performance Billing Process Manager
1 day ago
Cascade Innovations Hildebran, United StatesLocation: 61191 Rosbach vor der Höhe | Contract type: Full-time, permanent | Job ID: 673181 · What we have planned together: · The Central Business Administration Organization is the REWE Group's central contact and knowledge carrier for business processes with specialized and sy ...
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Brokerage Service Associate
2 weeks ago
Truist Financial Corporation Statesville, United StatesProvide administrative support to individuals or department. Perform general clerical and general office duties as directed. Follow established procedures, methods and practices. ESSENTIAL DUTIES AND RESPONSIBILITIES - Following is a summary of the Brokerage, Associate, Service, ...
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Sales & Customer Service Associate
2 weeks ago
Massage Envy Denver, United StatesOverview: · Where Better Careers Begin · Massage Envy Denver: 7218 NC 73 HWY Suite 200 · Do you have a passion for helping others? At the Massage Envy Denver franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team ...
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Housekeeping assistant
3 weeks ago
NebulaTech Connelly Springs, United StatesHousekeeping Assistant (m/f/d) · Caritas Senior Living Communities St. Elisabeth · Starting immediately · Part-time · 25 hours/week Hollfeld · Your responsibilities · Preparation of meals · General housekeeping tasks · Hygienic cleaning of the living communities · Laundry servic ...
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Diesel Technician/Mechanic III
2 weeks ago
Penske Truck Leasing Statesville, United States Full time113 Watermelon Rd staesville nc 28625 What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained fleet ...
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Mobile Technician II
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Penske Truck Leasing Statesville, United States Full time134 Watermelon Rd., Statesville, NC Exciting New Road Tech Program · Position Summary: · Penske Mobile Technician II will generally assist in the repair and diagnosis of major components or remove/replace major components at the direction of the PFM Asset Supervisor. Expectations ...
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Pt Deli Bakery Sales Associate
2 weeks ago
Food Lion Cherryville, United States**Address**:USA-NC-Cherryville-1209 Shelby Hwy · **Store Code**:Store 00521 Deli · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acro ...
Customer Service Associate - Hickory, United States - Rock House Farms (RHF)
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Description
Job DetailsJob Location
Hickory Chair - Hickory, NC
Position Type
Full Time
Job Shift
Day
Description
Summary Job Description
The Customer Service Representative is responsible for supporting our customers and assigned territories to provide best-in-class service to our customers.
Essential Duties and Responsibilities include the following:
Position Requirements
The physical demands and work environment expectations described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer Service Associate professionals in Hickory
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Megan Parker
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Christian Guthmann
I am a retired business professional that brings to the table, years of Customer Service and Sales e ...
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Takia Black
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