Shift Leader - Wallingford, United States - Molly Moon

Description

Molly Moons shift leaders are a leadership presence when a shops manager or assistant manager is not present, this shift leader will work in both our Queen Anne and Wallingford locations. They are key-holders responsible for leading opening and closing tasks, including detailed cash handling. They model and reinforce molly moons best practices around communication, customer service, food safety, and product consistency for themselves and their scooping team. This role is a fantastic non-seasonal job with hours in the summer *and* winter. Candidates should embody our core values of being smart, generous, joyful, homemade, and brave and thrive in an inclusive and diverse environment. * Function as the manager on duty responsible for all business execution during their shift including cash handling, cleanliness, playing fun upbeat music, keeping team morale high, and delighting our customers.

Manage and prioritize flow of tasks, breaks, and scooping during shift

Responsible for cash handling during shift, including open/close and deposits

Communicate company goals effectively with all employees, including giving direction, coaching, training, and celebrating wins

Model respectful management and communication tactics

Problem solve and use good judgment

Set an example of top-notch service and scooping every day, including all scooper responsibilities:

Share whats awesome about Molly Moons: our ingredients, our partnerships, our people, and our role in the community. Be curious and share what youve learned.

Hustle and lead others to keep the shop looking great and fully stocked

+ Continually stock ice cream, sorbet, waffle cones, and merchandise

+ Operate cash register; follow Molly Moons cash handling procedures

+ Wash tubs and dishes throughout your shift

+ Keep shop inviting and clean: inside and out, front and back

+ Follow health, safety, and sanitation guidelines with care

+ Other duties as assigned

Prior experience in leadership or management position with teams larger than 3

Able to work a minimum of 25 hours and/or 4 shifts per week. Typical shifts are between 5-8 hours long and are scheduled between 9am-Midnight every day

Between May 1 and Sept 31 vacations may not exceed 10 days. Vacations are subject to manager approval based on shift coverage, staffing, and business need

In the winter months between Oct 1 and April 30 vacations may not exceed 21 days. Vacations are subject to manager approval based on shift coverage, staffing, and business need

Willingness to pick up shifts in other shops on occasion strongly preferred

Have great communication skills, a professional, friendly attitude, and thrive in a high energy environment

Have retail or client/customer service experience

Be over 18 in order to work late nights. Most shifts are closing shifts and are scheduled until midnight

Be available to work at least two closing weekend shifts (Friday-Sunday)

Ability to lift 50lbs on a regular basis and be comfortable doing repetitive physical tasks

Have access to a phone that can text and make calls

Have access to the internet

Molly Moons is a tobacco free companywe do not hire smokers

Washington state food handlers permit required

Verification of vaccination against Covid-19 is a requirement for employment at Molly Moons. We also strongly encourage all mooncrew to receive booster shots when eligible and offer $100 bonuses to everyone who already has one, or chooses to get one after being hired. Medical and religious exemptions are considered in accordance with state and federal guidelines. There is no test out option.

$23.50/hour starting wage with incremental, merit-based raises

Sick and Safe Pay accrued hourly at a rate with 16 hours front loaded at start date

Flexible scheduling, posted 2 weeks at a time with the ability to trade shifts

Eligible for vacation PTO after working 2,000 hours

Zero premium, high-quality medical, dental, and vision insurance for employees (and their dependents) that work at least 20 hours per week on average over a period of 6 weeks. New employees are eligible for health insurance 60 days after the first day of the first full month of employment. Molly Moons pays 100% of premium for qualifying employees and their children. That means its free A spouse may also be insured on company plan at the employees expense.

Supplemental paid family leave benefits for employees who qualify for and receive PFML. Molly Moons will pay the difference between the paid PFML benefit and 100% of an employees regular hourly earnings for the duration of your ESD approved leave up to a maximum of 18 weeks

401k with employer match of 1% in the first year of participation, 2% year 2, and 3% year three. Employees are eligible for 401k participation when they have worked at Molly Moons for 12 consecutive months.

Subsidized ORCA transit pass

Access to free Employee Assistance Program for all employees starting on their first day of hire. Services include financial planning, counseling, housing and childcare resources and other benefits.

Many career advancement possibilities in our growing company

All the ice cream scoops you can eat

**Apply for Shift Leader - Queen Anne & Wallingford**

First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Tell us about a great customer service experience you had recently. (optional) **Equal Employment Opportunity Information** (Completion is voluntary)

Molly Moon's Homemade Ice Cream is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Molly Moon's Homemade Ice Cream are based on business needs, job requirements and individual qualifications, without regard to an applicants race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Molly Moon's Homemade Ice Cream. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Completion of this form is **optional and voluntary** and your refusal to provide it will not subject you to any adverse treatment.

**Veteran status**

Molly Moon's Homemade Ice Cream is subject to the Vietnam Era Veterans Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment veterans in the following classifications.

A disabled veteran is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A recently-separated veteran means any veteran during the three-year period beginning on the date of such veterans discharge or release from active duty in the U.S. military, ground, naval or air service.

An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized