Digital Customer Experience Business Manager - Staatsburg, United States - Horizon Technologies

Horizon Technologies

Verified Company

Staatsburg, United States

1 week ago

Posted by:

Michael Johnson

beBee Recruiter

Description

At apoBank, we support livelihoods, realize forward-thinking projects, and are a strong and reliable partner for the German healthcare market. We are the largest bank for all academic healthcare professionals in Germany.

Join us in mastering the exciting challenges of a highly dynamic market and finding suitable financial solutions for our special clients.

Join apoBank and develop personally and professionally.

Tasks

You will work in an agile team responsible for the further development of the digital channel, including online banking, apps, and customer portal.
Together with the customer and product managers, you will define the digital offering and lead the conception and implementation of new solutions based on identified trends and customer needs.
Together with the IT department, you will be responsible for the digital roadmap and its implementation using agile methods.
You will ensure the operation of the digital offering, compliance with legal requirements, and continuous improvement of the customer experience.
You will be responsible for coordinating the collaboration with development teams and providers.

Profile

You have successfully completed your studies in finance, (business) informatics, digital design, or a comparable education.
You have convincing experience in project management, digital sales, and possibly in setting up customer portals.
You have experience in implementing digital transformations and