Lead Medical Assistant - Wellfleet, United States - Outer Cape Health Services

Description

Job Description

Our Culture: Why work with us?

Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day. Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources. Our ethos is built on creating a vibrant and inclusive workplace where every team member is valued and recognized for their unique contributions.

Who We Are :

Our mission is to provide a full range of primary health care and supportive social services that promote the health and well-being of all who live in or visit the ten outermost towns of Cape Cod.

OCHS now cares for more than 18,000 patients annually, and no one is denied access to services due to an inability to pay. Founded in 1987 through the merger of Health Associates of Provincetown (established in 1972) and the AIM Medical Center in Wellfleet (established in 1966), Outer Cape Health has a long history of successful growth and expansion in pursuit of this mission. As a Patient-Centered Medical Home, OCHS holds itself to the highest standards. Ensuring patients have access to care when they need it and request it, and validating that staff are working at the top of their licensures, are foundations of this model.

Our Core Competencies:

At Outer Cape Health Services, our core competencies are the foundation upon which our organization is built, guiding us in our mission to deliver exceptional health services to our communities. Our focus on fostering teamwork ensures that we operate as a cohesive unit, valuing each member's contribution and working synergistically towards common goals. Integrity and honesty stand at the heart of everything we do, creating a culture of trust and respect among our team and the communities we serve. Embracing technology, we continually seek innovative solutions to enhance our services and operations. Finally, being patient-centered, we prioritize the needs and well-being of those we serve, striving to exceed expectations and make a meaningful difference in their lives.

A day in the life of this role:

In Massachusetts medical assistants are unlicensed allied health practitioners who function as members of the health care team under the supervision of a physician. At Outer Cape Health Services, Inc., medical assistants function under the administrative supervision of the Nurse Manager and the clinical supervision of the Medical Director. The Lead Medical Assistant assists providers by performing a variety of patient flow, supply, and environmental duties to support the healthcare team in the delivery of high-quality patient care.

Summary of duties:

• Reviews electronic medical record (EMR) prior to patients' scheduled appointment to assure that all that lab results , consult reports and hospital discharge records are available to the provider and notes dates of most recent primary care screening tests.
• Properly identifies patients and escorts them to the exam room; reviews and records reason for visit, current medications, and updated history as noted in adult health history form/interim history form as well as through patient interview. Provides patient with forms to be completed prior to provider visit (learning needs assessment, depression screen, consent forms as necessary).
• Accurately performs and records patient vital signs, height, weight, and oxygen saturation as appropriate.
• Assists in preparing patients for examination; assists patients in undressing, dressing, and getting on and off the examination table. Notifies Provider of patient's arrival and readiness for their examination.
• Assists providers with patient examinations and procedures, including (but not limited to) minor surgical procedures, GYN exams, diagnostic studies, and treatments. Operates and monitors functioning of equipment; hands instruments to the provider; comforts patients.
• Recognizes and reports to provider abnormal vital signs; recognizes potential emergency situations, seeks assistance and intervenes appropriately. Notifies the appropriate person in the event of a medical emergency; assists provider in rendering emergency care as directed by provider.
• Applies and removes dressings under the direction of the provider.
• Conducts hearing, vision, breathing and EKG testing; records results in EMR; reports abnormal findings to provider.
• Performs CLIA waived point of care testing.
• Labels, collects, and prepares lab specimens; Handles all specimens using Universal Precautions.
• Delivers all lab specimens to lab as indicated.
• Interacts with patients regarding clinical complaints; reports these complaints to the site manager, charge nurse, or medical director to insure effective and immediate response.
• Participates in quality assurance activities and all training seminars (OSHA and others).
• Assists in orientation of new employees, shares pertinent information and teaches others to perform tasks.
• Interacts and communicates professionally with co-workers.
• Maintains patient confidentiality at all times
• Maintains as pleasant, respectful and courteous demeanor at all times with patients and coworkers; uses discretion with conversation and awareness of HIPPA regulations.
• Cleans wraps and sterilizes instruments according to policy and procedure for reprocessing of instruments.
• Assists charge nurse with inventory and ordering all medical supplies,
• Keeps exam rooms stocked, clean and orderly in accord with infection control and HIPPA standards; monitors rooms for patient safety; documents inspection of rooms twice daily.

What we need from you:

• Position requires knowledge equivalent to graduation from high school and successful completion/certification as Medical Assistant.
• CMA certification preferred. Documentation of phlebotomy training required before medical assistant may draw blood. BLS certification preferred.
• Requires the physical ability to assist patients in accessing care as needed, and to walk and stand for long periods. May be required to lift small loads and assist with patient mobility. Must have the ability to travel between sites if necessary.

AAP/EEO Statement Outer Cape Health Services is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.

It is also the policy of OCHS to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.

Please inform us of any necessary accommodations required during the application process and/or at any time during employment.