Head of Community - Miami - Rechat

    Rechat
    Rechat Miami

    1 week ago

    Description

    Overview


    Rechat is an innovative technology platform built exclusively for real estate professionals. Our all-in-one software streamlines the entire buying and selling process by unifying every stage into a single system that engages agents, drives brand consistency, and increases efficiency. At Rechat, we believe technology is only part of the story - community is the multiplier.

    Remote (work may be performed anywhere in the United States).

    We believe community is not a "nice to have." It is a growth engine. A moat. A force multiplier across product, brand, and revenue. We're looking for a world-class Head of Community to design, build, and scale a community that people genuinely want to belong to - one that drives engagement, advocacy, referrals, and long-term loyalty. This is a senior, high-impact role. You will own community strategy end-to-end and sit at the center of our growth.

    What You'll Own

    • Define and lead the company-wide community strategy
    • Design programs that turn users into advocates, ambassadors, and champions
    • Build and operate advisory councils (agents, team leaders, brokers, operators)
    • Create scalable engagement loops across digital and in-person touchpoints
    • Launch and grow referral, ambassador, and peer-to-peer programs
    • Develop rituals, events, and moments that create belonging and momentum
    • Partner closely with Product, Marketing, Sales, and Customer Success
    • Represent the company publicly in community-facing forums and events
    • Translate community insights into product and go-to-market decisions
    • Measure and optimize community health, engagement, and impact

    What "great" Looks Like In This Role

    • Members show up without being asked
    • Conversations happen without prompts
    • Leaders self-organize
    • Referrals happen naturally
    • Feedback flows continuously into product
    • The community becomes a reason people choose us — and stay

    What You Bring

    • 10+ years building and scaling communities at high-growth startups or platforms
    • Proven experience taking a community from early days to meaningful scale
    • Track record of creating highly engaged, loyal, and self-sustaining communities
    • Experience running advisory groups, ambassador programs, and referrals
    • Strong operator who can turn ideas into repeatable systems
    • Exceptional storyteller — written, verbal, and on stage
    • Deep empathy for customers and an instinct for what creates belonging
    • Comfortable working cross-functionally at the executive level
    • Data-informed, but human-first
    • Real estate experience is a plus - not a requirement
    • Elite community builders can learn the domain

    Why You'll Want This Role

    • You'll own one of the most important growth levers in the company
    • You'll have executive visibility and influence
    • You'll build something category-defining
    • You'll have the freedom to design, experiment, and lead
    • You'll work with a product and leadership team that truly believes in community

    If You're Reading This And Thinking

    • "I've built communities people fight to be part of"
    • "I know how to turn users into advocates"
    • "I see community as strategy, not tactics"

    Why You'll Love Working Here

    • Competitive compensation
    • Fully remote with flexible work/life balance
    • A diverse, inclusive, and highly collaborative culture
    • Meaningful work with a product used by real professionals every day
    • Paid Time Off

    We are an equal opportunity employer committed to building a diverse and inclusive team. All employment decisions are made without regard to legally protected characteristics. Background and reference checks required.

    FLSA Status: Full-Time | Salaried | Exempt


    #J-18808-Ljbffr

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