Customer Account Coordinator - Trenton, United States - The Hibbert Group

The Hibbert Group

Verified Company

Trenton, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Customer Account Coordinator

The Hibbert Group is a 143-year-old integrated marketing solutions provider of international scope, whose customers include many of the largest and most successful companies in the world.

We support multiple industries and specialize in the Life Science, Semiconductor and Telecommunications verticals. We provide Database Services, Customer Engagement, Global Fulfillment, Life Sciences, Professional Services and Digital Solutions.

Do you enjoy working in a fast-paced environment and talking directly to clients?
If so, join the Hibbert Group where there are opportunities to grow and advance.
We also have a robust employee recognition and wellness program

Responsibilities include, but are not limited to:

Work directly with clients to do what is needed to make their marketing programs successful.
Understand exactly what clients' business needs are and do the necessary tasks to fulfill those needs.
Provide regular communications related to program/project status and deliverables.
Successfully complete job duties independently yet know when to ask for help when needed.
Follow all quality control standards to ensure all processes are followed.
Provide documentation to ensure that all best practices are captured (to meet ISO and client standards).

Requirements:

Prior customer service experience, including direct written and verbal contact is required.
Intermediate skill level with MS Excel and Word is needed.
Effective written and verbal communication skills are necessary.
Excellent organizational skills with an emphasis on setting priorities in a fastpaced environment is a must.
Some college preferred.

A family-owned company, The Hibbert Group is employee focused and offers an attractive compensation and benefits package including a choice of health plans, company matching 401K, tuition assistance, and paid time off
.

We also have employee wellness and recognition programs.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law_."

Benefits: