Failure Analysis Technician - Bourne, United States - Onset Computer Corporation

Description

• Perform failure analysis on field returns down to the component level to determine the root cause
• Investigate quality and design issues and make recommendations to the appropriate department for resolution
• Effectively prioritize tasks in a fastpaced work environment
• Meticulously record steps taken in RCA, build trend reports, and communicate same to Technical Support Manager for further investigation and preventative action
• Use instruments like DMMs, DC power supplies, oscilloscopes, and environmental chambers to recreate problems and get to root cause
• Examine assemblies, components, or parts for defects
• Read and interpret schematics and mechanical drawings
• Other duties as required

• 5+ years of experience conducting RCA, with a strong technical background in electronics and mechanics
• Associate's degree or equivalent from a 2year college, technical school, or military training
• Selfdriven and eager to complete tasks
• 100% customerfocused personality
• Proficiency in Microsoft business tools
• Excellent written and oral communication skills

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The noise level in the work environment is usually moderate
• Office employees must frequently lift and/or move up to 10 pounds
• Lightassembly employees, engineers, and warehouse employees must frequently lift and/or move up to 50 pounds
• Benefits include Medical, Dental, Vision, Life, LTD, STD, HSA, FSA, and 401K with company match._
• EEO/AA. No calls please._