Unification Specialist - Dallas, United States - Rapier Solutions Inc

Description

Job Description

Job Description

Rapier is seeking candidates who possess a diverse range of qualities, skills, and experiences that include dedication, compassion, high organization, and cultural sensitivity with the ability to navigate complex government structures and policies to foster collaboration and unity in the pursuit of refugee resettlement and related objectives.

To support our client, this candidate will connect the agency's mission with the specific role(s) at hand, to perform the below:
About the Role
Our

Unification Specialists

will work closely with the Program Director, Unification Manager, Clinical Services, potential sponsors, other workers/staff, or stakeholders as applicable and in collaboration with the U.S.

Department of Health & Human Services (HHS), Office of Refugee Resettlement's (ORR) Unaccompanied Children Program and its care providers.
What You Will Do
Initiate, coordinate, and maintain direct contact with unaccompanied child refugees and their family members while the minor is in ORR care, while efficiently working to safely release the minor from client care and reunify the child with its family
In conjunction with program staff, communicate reunification updates to the minor
Participate in case staffing with the program and field as needed to discuss reunification progress
Facilitate the timely release or discharge of minors to identified family members or authorized

caregiver/custodians

and document the provision of services in each minor's case file
Report significant incidents in accordance with client policies and procedures
Maintain the minor's case file and case management portal in accordance with client policies and procedures
Conduct initial program intake of minors to verify information, identify family/sponsors and make initial contact
Act as the facilitator of communication between minors, sponsors, staff, and others as appropriate
Complete all assessments with minor and family/sponsors, in accordance with policies and procedures
Identify and process potential sponsors
Help sponsor to complete all required forms and submit documentation
Maintain communication with the minor and their family/sponsors through meetings and phone calls
Refer minor for additional services or programs, as needed, within the current program and after release, including

documenting/reporting

serious incidents through required communication channels
Confirm the children are receiving all required services, meeting regularly with the minors to ensure their wellbeing
Attend all case staffing discussions, training, and other meetings as part of the minor's care team, providing status updates and collaborating with other stakeholders
Essential Functions
Have the ability to handle crisis intervention, conflict, confrontation, or other complex people situations with compassion and decisiveness
Experience working with

traumatized/exploited

minors and minors with behavioral problems
Demonstrated ability to support a diverse group of clients, including refugees or other minority families
Aptitude to work cross-functionally with TPG personnel and social services agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment
Proven experience and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasks
Ability to work independently in the field and exercise a high level of confidentiality

Knowledge of state, community, and agency resources for victims of abuse (preferred)Duties are performed via a government approved computer system.

Employees are required to possess strong computer skills in MS Word and Excel

Perform related duties as assigned, within your scope of practice – management reserves the right to revise these duties as necessary.

Assist in vetting sponsors nationwide
Minimum Qualifications & Skills
Bachelor's degree in social work or an equivalent degree in Psychology, Sociology, or other relevant Behavioral Science
Master's degree in a relevant field (preferred)
1+ years of demonstrated experience in case, unification management work
Bilingual in English and Spanish
Case Management Wellness Check, call center experience (preferred)
ORR experience (preferred)
Available to work a flexible schedule, including nights and weekends
Available to travel, as required
Clean criminal background check
Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings
Must possess strong computer skills in MS Office, including Excel, Word, Teams
Ability to type 45 wpm.
The Work Environment
You will be required to complete 2 weeks of training to include webinars and in- person sessions on-site, Temporary Duty Travel (TDY)
The ability to travel is mandatory – All Unification Specialists are required to support a TDY assignment on-site for a minimum of 30-days,

with the option for the company to extend in 30-day increments .
Additional travel assignments may be required based on project need, though program leadership will attempt to minimize travel by assigning tasks to those Unification Specialists who reside closest to the site where a support need exists
Tasks/assignments are dynamic and will change based on client needs and resource availability, meaning Unification Specialists are expected to provide additional administrative support, including the completion of data entry and intake paperwork as required
Potential to support some home office work, based on project need and workload.

This option is only available if you are not required to support a contract within close proximity to your home or required to TDY
Work Schedule

Due to the importance of this position, employees supporting this contract may be required to work extended hours including evening work, support on-call assignments, and work weekends to support time-sensitive or real-time complex services.

This position is considered


ESSENTIAL
– Unification Specialists are required to report and work during emergencies or crises, including inclement weather, natural and man-made disasters, etc.
Condition of Employment
Complete a rigorous culture and competency testing process
Complete a Drug Test
Must be at least 21 years of age
A valid US Driver's license
Available to travel as necessary
Security Clearance Requirements
Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information
Must be a U.S Citizen or Permanent Resident
Residency requirement - 3 consecutive years in the last 5 years.
Physical Demands

Standing/Walking/Mobility:
Must have mobility to attend meeting with other managers and employees

Climbing/Stooping/Kneeling:

10% of the time

Lifting/Pulling/Pushing:

10% of the time

Fingering/Grasping/Feeling:
Must be able to write, type and use a telephone system 100% of the time

Sitting:
Sitting for prolonged and extended periods of time

Company Description About Rapier Solutions:
Rapier Solutions is a national Consulting firm committed to quality, employees, and customer service.

Since our inception in 2002, we have provided a history and commitment to implementing statements of work as promised and receiving outstanding job performance evaluations.

For our employees, we offer a close-knit network of support, a great environment, and superior benefits.

With an excellent client relations foundation, we promise to provide the best consulting and staffing solutions at the best value.

Since 2009, we've embraced ISO standards and hold ISO 9001:2015 Quality Management Systems and ISO 27001:2013 Information Security Policy Management Certifications for the ease of our clients and employees.

Rapier Solutions, Inc. is an Equal Employment Opportunity (EOE)/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Rapier Solutions, Inc. is a drug-free workplace.

Company Description

About Rapier Solutions:
\r\rRapier Solutions is a national Consulting firm committed to quality, employees, and customer service.

Since our inception in 2002, we have provided a history and commitment to implementing statements of work as promised and receiving outstanding job performance evaluations.

For our employees, we offer a close-knit network of support, a great environment, and superior benefits.

\r\rWith an excellent client relations foundation, we promise to provide the best consulting and staffing solutions at the best value.

Since 2009, we've embraced ISO standards and hold ISO 9001:2015 Quality Management Systems and ISO 27001:2013 Information Security Policy Management Certifications for the ease of our clients and employees.

\r\rRapier Solutions, Inc. is an Equal Employment Opportunity (EOE)/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

\r\rRapier Solutions, Inc. is a drug-free workplace.
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