Unification Specialist - Dallas, United States - Rapier Solutions Inc

Description

Job Description Job Description Rapier is seeking candidates who possess a diverse range of qualities, skills, and experiences that include dedication, compassion, high organization, and cultural sensitivity with the ability to navigate complex government structures and policies to foster collaboration and unity in the pursuit of refugee resettlement and related objectives.

To support our client, this candidate will connect the agency's mission with the specific role(s) at hand, to perform the below:About the RoleOur Unification Specialists will work closely with the Program Director, Unification Manager, Clinical Services, potential sponsors, other workers/staff, or stakeholders as applicable and in collaboration with the U.S.

Department of Health & Human Services (HHS), Office of Refugee Resettlements (ORR) Unaccompanied Children Program and its care providers.

What You Will DoInitiate, coordinate, and maintain direct contact with unaccompanied child refugees and their family members while the minor is in ORR care, while efficiently working to safely release the minor from client care and reunify the child with its familyIn conjunction with program staff, communicate reunification updates to the minorParticipate in case staffing with the program and field as needed to discuss reunification progressFacilitate the timely release or discharge of minors to identified family members or authorized caregiver/custodians and document the provision of services in each minors case fileReport significant incidents in accordance with client policies and proceduresMaintain the minors case file and case management portal in accordance with client policies and proceduresConduct initial program intake of minors to verify information, identify family/sponsors and make initial contactAct as the facilitator of communication between minors, sponsors, staff, and others as appropriateComplete all assessments with minor and family/sponsors, in accordance with policies and proceduresIdentify and process potential sponsorsHelp sponsor to complete all required forms and submit documentationMaintain communication with the minor and their family/sponsors through meetings and phone callsRefer minor for additional services or programs, as needed, within the current program and after release, including documenting/reporting serious incidents through required communication channelsConfirm the children are receiving all required services, meeting regularly with the minors to ensure their wellbeingAttend all case staffing discussions, training, and other meetings as part of the minors care team, providing status updates and collaborating with other stakeholdersEssential FunctionsHave the ability to handle crisis intervention, conflict, confrontation, or other complex people situations with compassion and decisivenessExperience working with traumatized/exploited minors and minors with behavioral problemsDemonstrated ability to support a diverse group of clients, including refugees or other minority familiesAptitude to work cross-functionally with TPG personnel and social services agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environmentProven experience and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasksAbility to work independently in the field and exercise a high level of confidentialityKnowledge of state, community, and agency resources for victims of abuse (preferred)Duties are performed via a government approved computer system.

Employees are required to possess strong computer skills in MS Word and ExcelPerform related duties as assigned, within your scope of practice management reserves the right to revise these duties as necessary.

Assist in vetting sponsors nationwideMinimum Qualifications & SkillsBachelors degree in social work or an equivalent degree in Psychology, Sociology, or other relevant Behavioral ScienceMasters degree in a relevant field (preferred)1+ years of demonstrated experience in case, unification management workBilingual in English and SpanishCase Management Wellness Check, call center experience (preferred)ORR experience (preferred)Available to work a flexible schedule, including nights and weekendsAvailable to travel, as requiredClean criminal background checkChild Abuse/ Neglect Report (CAN) or child protective services check with no adverse findingsMust possess strong computer skills in MS Office, including Excel, Word, TeamsAbility to type 45 wpm.

The Work EnvironmentYou will be required to complete 2 weeks of training to include webinars and in- person sessions on-site, Temporary Duty Travel (TDY)The ability to travel is mandatory All Unification Specialists are required to support a TDY assignment on-site for a minimum of 30-days, with the option for the company to extend in 30-day increments .Additional travel assignments may be required based on project need, though program leadership will attempt to minimize travel by assigning tasks to those Unification Specialists who reside closest to the site where a support need existsTasks/assignments are dynamic and will change based on client needs and resource availability, meaning Unification Specialists are expected to provide additional administrative support, including the completion of data entry and intake paperwork as requiredPotential to support some home office work, based on project need and workload.

This option is only available if you are not required to support a contract within close proximity to your home or required to TDYWork ScheduleDue to the importance of this position, employees supporting this contract may be required to work extended hours including evening work, support on-call assignments, and work weekends to support time-sensitive or real-time complex services.

This position is considered ESSENTIAL Unification Specialists are required to report and work during emergencies or crises, including inclement weather, natural and man-made disasters, etc.

Condition of EmploymentComplete a rigorous culture and competency testing processComplete a Drug TestMust be at least 21 years of ageA valid US Drivers licenseAvailable to travel as necessarySecurity Clearance RequirementsApplicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified informationMust be a U.S Citizen or Permanent ResidentResidency requirement - 3 consecutive years in the last 5 years.

Physical DemandsStanding/Walking/Mobility:
Must have mobility to attend meeting with other managers and employeesClimbing/Stooping/Kneeling: 10% of the timeLifting/Pulling/Pushing: 10% of the timeFingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the timeSitting: Sitting for prolonged and extended periods of time

Company Description About Rapier Solutions:
Rapier Solutions is a national Consulting firm committed to quality, employees, and customer service.

Since our inception in 2002, we have provided a history and commitment to implementing statements of work as promised and receiving outstanding job performance evaluations.

For our employees, we offer a close-knit network of support, a great environment, and superior benefits.

With an excellent client relations foundation, we promise to provide the best consulting and staffing solutions at the best value.

Since 2009, we've embraced ISO standards and hold ISO 9001:2015 Quality Management Systems and ISO 27001:2013 Information Security Policy Management Certifications for the ease of our clients and employees.

Rapier Solutions, Inc. is an Equal Employment Opportunity (EOE)/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Rapier Solutions, Inc. is a drug-free workplace.


Company Description About Rapier Solutions:
rrRapier Solutions is a national Consulting firm committed to quality, employees, and customer service.

Since our inception in 2002, we have provided a history and commitment to implementing statements of work as promised and receiving outstanding job performance evaluations.

For our employees, we offer a close-knit network of support, a great environment, and superior benefits. rr

With an excellent client relations foundation, we promise to provide the best consulting and staffing solutions at the best value.

Since 2009, we've embraced ISO standards and hold ISO 9001:2015 Quality Management Systems and ISO 27001:2013 Information Security Policy Management Certifications for the ease of our clients and employees.

rrRapier Solutions, Inc. is an Equal Employment Opportunity (EOE)/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

rrRapier Solutions, Inc. is a drug-free workplace.#J-18808-Ljbffr