- Receives incoming calls and directs callers to the correct destination
- Answers basic questions covering the ministries and programs at Chase Oaks Church
- Warmly greets visitors and connects them to the person they are visiting
- Checks in Pastor-of-the-Day/Weekend (POD/POW) visitors and notifies assigned pastor of visit
- Receives deliveries into mailroom and notifies appropriate staff when received
- Maintains switchboard views and external contacts
- Manages inventory of office supplies and paper, submitting weekly orders including special staff orders and processing invoices
- Ensures cleanliness of the lobby space and readiness of neighboring conference room's space and beverage offerings
- Performs a variety of clerical duties as the need arises
- Trains new substitute receptionists and administrative team members on covering the front desk in case of absence
- Locates substitute receptionist when absent to ensure coverage
- Commitment to outstanding customer service
- Excellent communication skills
- Team player
- Flexibility to work in a dynamic, fast-paced environment
- High attention to detail
- Well-versed in data entry procedures and practices
- Energetic
- Minimum 2+ years in front desk and customer service capacities and/or training, or equivalent combination of education and experience
- Proven record of answering and directing phone calls in a busy front office
- Strong working knowledge of Microsoft Office, Outlook calendaring, and email
- Basic knowledge of Excel
- Strong data entry skills
- Familiarity with databases
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Lifting 5 pounds is an occasional but essential requirement. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee frequently is required to reach with hands and arms. The employee may be asked to bend and kneel.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
- Jesus Sets Our Tone.
- We're All In The Same Boat.
- We Are Here For Good.
- This Is Not Our Party.
- We Don't Go It Alone.
- We Are Not Set In Our Ways.
- We See Beauty In Diversity.
- Our Best Days Are Ahead Of Us.
- We Don't Sweat The Small Stuff.
- We cultivate because we believe in the good that is to come.
- We collaborate because we are better together.
- We celebrate because we can.
- Character - Being above reproach
- Self-Leadership - Practicing rhythms that allow personal flourishing
- Drive - Relentlessly pursing excellence based on one's unique purpose, values, strengths, and passions
- Judgment - Demonstrating wisdom in action
- Influence - Impacting how other people think and act
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Receptionist - Plano, United States - Chase Oaks Church
Description
Job DetailsLevel
Experienced
Job Location
Chase Oaks Church - 241 Legacy Drive - Plano, TX
Position Type
Part-Time
JOB SUMMARY:
The Receptionist receives incoming calls, determines the callers' purpose or business, and directs them to the appropriate destination. This role also provides a professional and warm greeting to the public and performs general office support as needed. The schedule for this position typically covers the afternoons and alternate Friday mornings - Monday - Thursday (12:30 p.m. - 5:00 p.m.) and alternate Friday mornings (8:00 a.m. - 12:00 p.m.).
ESSENTIAL JOB RESPONSIBILITIES:
SPECIFIC SKILLS / STRENGTHS
Minimum of high school diploma or equivalency; college degree preferred
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities with this role.
LANGUAGE SKILLS
Ability to speak effectively and understandably on the phone. The ability to effectively present information and respond to common inquiries regarding Chase Oaks ministries is also required. High attention to customer service.
COMPUTER SKILLS
CHASE OAKS CHURCH DNA
