Jobs
>
Atlanta

    Infrastructure Engineer II - Atlanta, United States - Booth and Partners Pte Ltd

    Booth and Partners Pte Ltd
    Booth and Partners Pte Ltd Atlanta, United States

    1 week ago

    Default job background
    Description


    Job Description About the Client Started in 2013 by CEO Carmen Booth and Managing Director Jamie Booth with a vision to provide businesses from all around the world with their own full-time, first-rate offshore team in the Philippines.

    Our smart tailored outsourcing and HR solutions deliver high-quality results with reduced operating costs for companies of all sizes across a wide range of industries.

    Job Summary The Infrastructure Engineer will be responsible for implementing, maintaining, supporting, developing the systems and infrastructure of ARCH Office and B&P.

    The main goal of Infrastructure Engineer II is to ensure the integrity of our systems and infrastructure and to provide maximum performance for the users.

    Main Tasks Identify, develop, and maintain required infrastructure, systems, and services of the company. Perform roll-out in coordination with the support groups. Providing smart hand support i.e.

    acting as a proxy for a resource who isn't able t perform the tasks him/herself following specific instructions Assists on monitoring IT Infrastructure system 24/5.

    Implementation and operation of all systems and infrastructures which includes network, server services, telephony, service and system monitoring, user support/help desk, end-device management, servers, storage and related software.

    Provides technical support of all infrastructure, systems, and services. Upgrade systems and services to the latest stable firmware releases. Setting up, developing and maintaining systems and services within the company and its clients. Provides regular and timely Systems and Services report status. Communicate systems and services event status using established protocols. Generate and manage incidents, change, and requests within company ITSM portal for proper tracking and handling. Handles Infrastructure level issues escalated by Client Services.

    Resolve monitored or reported Infrastructure level IT incidents using approved response procedure and escalate incidents via Escalation Protocol if required.


    Major/Crisis Incident Management:
    Has the capability to resolve Major/Crisis incident if it falls within troubleshooting responsibilities/capacities. Coordination with Vendors, Service Providers, and contractors. Provides infrastructure monitoring and support during change implementation. Complete daily operational tasks within the predefined SLA.

    Drives improvements in processes to Reduce Incident Mean Time to Detect (MTTD) and Mean time to Restore (MTTR) Device Management Implementation, configuration, and monitoring of device management policies, set compliance and respond to non-compliance.

    Conduct testing with updates before releasing. Ensure that tested updates are rolled-out to all managed devices.

    Authentication Create and Manage single sign on and MFA policies with Google and synced applications (Zoho, Zoom, Ring Central, etc) Email and Collaboration Systems Manage, support, and provide assistance with email routing, spam filters, email alerts, phishing attempts, etc.

    Manage, support, and provide assistance with email authentication issues, email delivery assurance and failures, etc.

    Implement and maintain data loss prevention policies and respond to quarantines Cloud based URL filtering Create, manage, and support URL filtering, SSL certificates, and cloud application control Create reports and analyze blocked traffic and traffics that are not captured and blocked Proactively manage identified violators to limit any data loss risks Servers and Domain Management Manage and maintain both prod and test instances of Lightsail servers Get involved with stakeholders and developers testing and deployment for significant and major changes.

    Monitor and observe resource utilization and manage capacity Monitor and update website certificates Respond to any issues - latency, downtime, resource utilization Ensure that regular backup is running and is available Create and maintain domain records.

    Ensure domain renewal and security Telephony Manage and maintain VoIP and PBX systems Respond to issues such as call quality, call routing, call forwarding Secondary Tasks Compliance
    • Ensure that all policies are enforced and regularly updated as required Ensure that security standards are enforced and any irregularities are captured and responded Perform regular audits to identified departments and campaigns as required Ensure daily operations and troubleshooting documentations are relevant and up to date.
    Identifies gaps and improvements in processes and protocols. Correlate problems by monitoring tickets, event reporting systems, and other sources of information to quickly identify/resolve/escalate infrastructure problems.

    Performs ad-hoc responsibilities/assignments from time to time Requirements Diploma or higher in IT related disciplines with minimum 3 years of work experience Holder of CCNA or related certification is preferred Experience with Enterprise and Service Provider platforms and architectures such as Google Workspace, Zoho, Zscaler, PRTG, PFSense, and Cisco devices.

    Strong attention to detail with excellent time management and organization skills, independent, excellent interpersonal skills, highly motivated, and able to work under pressure.

    Exceptional English communications, both written and verbal Must be willing to work in Makati City, 24/7 shifting schedule, with minimal coverage during holidays and weekends.

    Must be willing to travel to different sites of Area Creatives Hub Inc. within Makati CBD.


    Benefits WHAT WE OFFER:

    Great Place to Work-Certified Company Premium HMO Holistic employee experience Work-from-home and hybrid work setup Rewards and incentives Monthly engagement activities Career advancement opportunities Paid referral program Requirements Diploma or higher in IT-related disciplines with a minimum 3 years of work experience in Networking or System Administrator Experience with Enterprise and Service Provider platforms and architectures such as Google Workspace, Zoho, Zscaler, PRTG, PFSense, and Cisco devices.

    Strong attention to detail with excellent time management and organization skills, independent, excellent interpersonal skills, highly motivated, and able to work under pressure.

    Exceptional English communication, both written and verbal Must be willing to work in Makati City, 24/7 shifting schedule, with minimal coverage during holidays and weekends.

    Must be willing to travel to different sites of Area Creatives Hub Inc. within Makati CBD.
  • Open Source

    Infrastructure Engineer

    1 week ago

    Open Source Atlanta, United States

    Job Description Job Overview : We are seeking a dedicated Infrastructure Engineer with top-level security clearance to join our team, focusing on designing, implementing, and managing secure and scalable infrastructure solutions for our critical projects. The candidate will ensur ...

  • Diverse Lynx

    Infrastructure Engineer

    5 days ago

    Diverse Lynx Atlanta, United States

    Role: Infrastructure Engineer · Location: Atlanta GA - Onsite · Duration: Contract · Job Description: · - Daily walkthrough of the Center and report/fix the infrastructure issues · - Manage the Infrastructure of the center · - Install and troubleshoot Experience/Demo · - First ...

  • Veear

    Infrastructure Engineer

    1 week ago

    Veear Atlanta, United States

    TBH 2 - TechOps SME monitoring Tools (Infra Engineer II) - AgileOne Come join a growing bank at the heart of the innovation, technology, green tech, and life sciences space. We continue to expand our global footprint and our banking technology is at the core of everything we do. ...

  • BlueSky Resource Solutions

    Infrastructure Engineer

    2 weeks ago

    BlueSky Resource Solutions Atlanta, United States

    JOB DESCRIPTION: · Provide support for day-to-day operations, project delivery, process improvement and M&A integration for cloud and on-premises systems as part of a global IT organization. Participate and provide thought leadership and execution on the design, build and run of ...

  • Russell Tobin & Associates

    Infrastructure Engineer

    1 week ago

    Russell Tobin & Associates Alpharetta, United States

    · What are we looking for in our Infrastructure Engineer? · Location: Alpharetta, GA OR Remote · Duration: 1 Year · Pay rate: $75/hr - $84/hr · Job Summary · Your position involves managing system platforms, including builds and upgrades, troubleshooting, performance evaluations ...

  • LanceSoft, Inc.

    Infrastructure Engineer

    1 week ago

    LanceSoft, Inc. Alpharetta, United States

    Infrastructure Engineer/AWS Engineer · Preferable Experience: · Provides support for Linux/Centos/RHEL Servers and Infrastructure, both on Amazon Web Services (AWS) and on-site. · Plans upgrades of hardware and applications / systems enhancements / OS patches / HW patches, firmwa ...

  • Stefanini

    Cloud Infrastructure Engineer

    2 weeks ago

    Stefanini Atlanta, GA, United States

    Stefanini Group is looking for a Cloud Infrastructure Engineer (Remote | Atlanta, GA or Boston, MA ) for a globally recognized company · For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at (248) · 728- · for faster processing · WHAT YO ...

  • MAU Workforce Solutions

    SR Infrastructure Engineer

    1 week ago

    MAU Workforce Solutions Atlanta, United States

    3Ci is hiring a Senior Network Engineer for our client. As a Senior Network Engineer, you will be responsible for supporting, implementing, and managing the infrastructure that supports the company's IT platforms. You will work alongside infrastructure vendors and partners to sup ...

  • Stefanini

    Cloud Infrastructure Engineer

    1 week ago

    Stefanini Atlanta, GA, United States

    Stefanini Group is looking for a Cloud Infrastructure Engineer (Remote | Atlanta, GA or Boston, MA ) for a globally recognized company · The BCG Federal team is seeking a knowledgeable and talented Cloud Engineer to provide technical expertise & excellent management/enhancement o ...

  • Stefanini Group

    Cloud Infrastructure Engineer

    1 week ago

    Stefanini Group Atlanta, United States

    Details: · Stefanini Group is looking for a Cloud Infrastructure Engineer (Remote | Atlanta, GA or Boston, MA) for a globally recognized company · For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at for faster processing. · WHAT YOU'LL ...

  • Stefanini

    Cloud Infrastructure Engineer

    4 days ago

    Stefanini Atlanta, United States

    Stefanini Groupis looking for a · Cloud Infrastructure Engineer (Remote | Atlanta, GA or Boston, MA · ) for a globally recognized companyFor interested applicants, click the apply button or you may reach out to · Alfher Hidalgo at (248) · 728- faster processingWHAT YOU'LL DOT ...

  • INSPYR Solutions

    VDI Infrastructure Engineer

    1 week ago

    INSPYR Solutions Atlanta, United States

    VDI Infrastructure Engineer - Long Term Project - Atlanta, GA (hybrid-3 days onsite) Title: VDI Infrastructure Engineer · Location: Atlanta, GA (hybrid-3 days onsite) · Duration: Long Term Project · Compensation: $50-65/hr plus · Work Requirements: US Citizen, GC Holders or Auth ...

  • Cornerstone OnDemand

    Software Engineer- Infrastructure

    1 week ago

    Cornerstone OnDemand Atlanta, United States

    The Software Engineer will be part of the Cloud Engineering (Infrastructure and DevOps) team responsible for all of Cornerstone's production systems and services. The goal of the Cloud Engineering team is to achieve highest levels of efficiency and productivity using various tool ...

  • Improving

    Infrastructure Cloud Engineer

    5 days ago

    Improving Atlanta, United States

    Infrastructure Cloud Engineer · Responsibilities Planning, deploying, and supporting multiple applications across all working environments. · Developing, testing, monitoring, and troubleshooting the DevOps workflows. · Developing tools to facilitate performance monitoring, r ...

  • Improving

    Infrastructure Cloud Engineer

    5 days ago

    Improving Atlanta, United States

    Infrastructure Cloud Engineer · Responsibilities Planning, deploying, and supporting multiple applications across all working environments. · Developing, testing, monitoring, and troubleshooting the DevOps workflows. · Developing tools to facilitate performance monitoring, r ...

  • INSPYR Solutions

    VDI Infrastructure Engineer

    1 week ago

    INSPYR Solutions Atlanta, GA, United States

    VDI Infrastructure Engineer - Long Term Project - Atlanta, GA (hybrid-3 days onsite) Title: VDI Infrastructure Engineer · Duration: Long Term Project · As a VDI Infrastructure Engineer, you will be an expert in architecting, designing, installing, configuring, and maintaining our ...

  • Intercontinental Exchange

    Engineer, SDLC Infrastructure

    1 week ago

    Intercontinental Exchange Atlanta, United States

    Overview · Job Description · The Engineer, Release Engineering will be responsible for ICE's overall CI strategy. This role is a combination of hands-on and strategic vision around build and deployment working closely with key stakeholders across the company. A successful candi ...

  • Comcast Corporation

    Infrastructure Operations Engineer

    1 week ago

    Comcast Corporation Atlanta, United States

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...

  • MVC Resources

    Junior Infrastructure Engineer

    5 days ago

    MVC Resources Atlanta, United States

    Job Description Overall responsibility To play a role as part of teams or alone, in support end-user devices, development and production environment for databases, systems and network infrastructure. Key Areas of Responsibilities: The key responsibilities of this post are: Provid ...

  • Kasa Eshna India Private Limited

    Senior Infrastructure Engineer

    6 days ago

    Kasa Eshna India Private Limited Atlanta, United States

    Job Description Candidate should : Be very passionate about technology and problem solving mindset Be happy to support, help, mentor team and share knowledge with team Have ability to drive vision of company in every small step on a day to day basis Have a tremendous positive att ...