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Hendersonville

    Banquet Houseperson - Hendersonville, United States - Kanuga

    Kanuga
    Kanuga Hendersonville, United States

    3 weeks ago

    Default job background
    Description
    POSITION SUMMARY:

    Properly set, clean and maintain all function rooms, service corridors, storerooms and public function areas in a safe, accident-free manner. Provide excellent customer service and work closely with guests, Sales, and the Food and Beverage departments.

    ESSENTIAL JOB FUNCTION:
    • Check the server's and house person's BEOs to ensure that all information is accurate.
    • Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions. Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.
    • Perform all guest contact activities or guest requests with a cordial, efficient and professional manner while maintaining a commitment to excellence.
    • Ensure that all storerooms are clean, organized and secured. Assist in equipment inventory as scheduled. Attend staff set- up and technical training on a regular basis.
    • Organize Banquet rooms to ensure a productive, safe and energy conserving work environment.
    • Ensure proper maintenance (cleaning and repair) of all equipment.
    • Ensure that all unused rooms are set to department's standards.
    • Constantly communicate all concerns to department Manager.
    • Assist the servers during service by responding to their requests; notify supervisor immediately of any difficulties.
    • Maintain a cooperative, team-like attitude in working with supervisors and fellow associates in all departments.
    • Enforce all safety and sanitation procedures including safety guidelines and OSHA requirements.
    • Assist with housekeeping duties, including sweeping, mopping, pressure washing common areas.
    • Bar-backing or running food as needed to help service all F&B departments.
    • Must be able to work independently once given direction.
    • Must be available mornings, afternoons, nights, weekends and holidays based on business demands.
    DESIRED SKILLS AND QUALIFICATIONS:

    Education: High school education or equivalent experience.

    Experience:
    • Six months hotel or convention center -banquet food/beverage services environment.
    • Experience and knowledge in all facets of banquet operations, convention services setup and a good understanding of AV equipment operations preferred.
    Skills and Abilities:
    • Able to read, speak and understand English.
    • Able to lift, push, carry lbs.
    • Stand continuously for long periods of time.
    • Communicate information and hotel services to management, staff and guests.

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