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    Project Manager - Minneapolis, United States - The Social Lights

    The Social Lights
    The Social Lights Minneapolis, United States

    3 weeks ago

    Default job background
    Description
    Project Manager


    Department:
    Client Success

    Employment Type:
    Full Time

    Location:
    Minneapolis, MN

    Reporting To:
    Director of Delivery
    Description


    At The Social Lights, we're a band of creative and energetic problem solvers who love nothing more than to help brands and individuals powerfully connect to their consumer utilizing the power of social media.

    In other words, our superpower is transforming social capital into brand equity.


    The Project Manager supports client success by managing internal account operations, workflow and teams while simultaneously guiding clients on process, roadmapping and best practices.

    They are responsible for leading the delivery of social media deliverables on behalf of TSL clients, applying quantitative and qualitative analysis skills to develop insights on resourcing, budgets, risk mitigation and overall efficiency and effectiveness.

    As such, this is a client-facing role.


    The Project Manager plans, directs, and coordinates the activities of projects to ensure that goals or objectives of projects are accomplished within prescribed time frame and budgets for internal teams and external Clients.

    They assist in coordinating a dynamic team of individuals who constantly search for creative ways to elevate the presence of social to meet client business needs.

    Essential Functions

    Project Management Responsibilities
    Manage internal and external projects within assigned areas from inception to successful execution:
    Define project objectives, scope, and level of effort

    Develop project strategies and plans, and identify the methods and tools required for the project alongside agency and client SMEs

    Get projects off the ground, keep them on track and on budget, and resolve issues with customers

    Monitor progress against plan

    Establish workflow plan and staffing for each phase of project, and arrange for acquisition of project personnel

    Managing project time tracking tasking, monitoring, and reporting

    Prepare communications for management, client, and others, including project status reports, project time/budget reports, and other project-related documents

    Confer with project personnel to provide advice and to resolve problems

    Pull hours and analyze scope completion against work delivery, help us stay on top of leading indicators within our scopes, own and elevate where reconciliation is needed

    Coordinate and respond to requests for changes from original scope specifications

    Conceptualize creative solutions, documenting them, and presenting/selling them vertically and horizontally

    Ensure quality through quality planning, quality assurance, and quality control techniques

    Identify, analyze, and manage risks throughout project to maximize the results of positive events and minimize the consequences of adverse events on the project

    Provide positive leadership and motivation to project team members throughout the project life cycle

    Demonstrate ability to lead and motivate talent and apply skills and techniques to solve dynamic problems

    Strong teamwork and interpersonal skills at all management levels. Ability to operate effectively internally and externally and effectively help the agency navigate a matrixed organization and nuanced agency partner dynamic

    Ability to communicate needs and schedules to internal stakeholders and clients, as well as ensure that plans are in place and standards are adhered to

    Maintain a strong understanding of Client business objectives and industry trends

    Collaboration and Presentation Responsibilities
    Work alongside multi-disciplinary TSL teams to support delivery of social-first strategies and ideas

    Collaborate with cross-agency partners and effectively represent the needs of The Social Lights team as well as client interests

    Present strategic thinking and risk mitigation outputs to clients and internal partners

    People Management Responsibilities
    Support dynamic and varying project teams throughout the agency across a matrixed client structure

    Oversee strengths and opportunities of teammates to ensure delivery output

    Reporting Structure

    Reports to Director of Delivery

    Skills Knowledge and Expertise
    3-5+ years of progressive agency and business experience.

    Ideal candidate has 3+ years in managing matrixed client organizations

    Strong communication skills – both verbal and written

    Strong planning, forecasting, analytical, and research skills

    Effective verbal and written presentation skills, ideally versed in both Keynote and PowerPoint

    Prior project management proficiency in planning and management tools

    Prior experience in navigating social-first projects and deliverables

    Well-organized, strong time management and prioritization skills

    Able to maintain confidentiality with business relations, personnel matters, and proprietary matters

    Proficient in the Adobe Suite, Google Suite, Asana, Microsoft Suite and Slack

    Demonstrated attention to detail


    • This job description is not designed to cover or encompass a comprehensive listing of required activities, duties, or responsibilities. Specific functions may change, or additional ones may be assigned during the course of employment
    Benefits
    Health Insurance (70% Employer Contribution)

    Dental Insurance (50% Employer Contribution)

    Vision (Voluntary)

    ST/LT/Life Insurance (100% Employer Coverage)

    HSA + Contribution ($100/mo)

    401(k) Plan (Up to 4% Employer Match)

    Paid Time Off

    Technology Enablement

    Cell Phone Stipend

    Parking Pass

    Summer Hours + Flex Work Options

    Pet-Friendly Office

    #J-18808-Ljbffr
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