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Team Lead
2 weeks ago
Charles River Boston, United StatesFor 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your backgr ...
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Team Lead
2 weeks ago
Charles River Laboratories, Research Models and Services, Germany GmbH Boston, United StatesPress Tab to Move to Skip to Content Link · For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of ...
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Analytics Team Lead
1 week ago
ALOIS Solutions Boston, United StatesHello Applicants - I am working on a full-time opening with my direct client who is seeking to hire an "Lead Analytics" as a full-time employee on their payroll. The client requires someone who can lead the team while also performing hands-on work. We are looking for a candidate ...
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Immigration Team Lead
2 weeks ago
Womble Bond Dickinson Boston, United StatesGeneral Information · Office(s): Atlanta, GA, Baltimore, MD, Boston, MA, Charleston, SC, Charlotte, NC, Charlottesville, VA, Columbia, SC, Denver, CO, Greensboro, NC, Greenville, SC, Houston, TX, Huntsville, AL, Nashville, TN, New York, NY, Raleigh, NC, RTP, NC, Tysons Corner, VA ...
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Data Team Lead
2 weeks ago
IQVIA Boston, United StatesPlease READ and note that this is · NOT · an Analyst, Architect Data Entry, Design, Engineering, IT, or Research role. Applicants that do not meet the requirements for the position will not be considered. · Job Overview · Manage end-to-end delivery of data management services f ...
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BDR, Team Lead
1 week ago
Rhapsody Boston, United StatesAbout Us · Healthcare is innovating and you can be a part of it. Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this - to accelerate innovation by easing the data access burden. I ...
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BDR, Team Lead
1 week ago
Rhapsody Boston, United StatesAbout UsHealthcare is innovating and you can be a part of it. Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this - to accelerate innovation by easing the data access burden. Imagi ...
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Packaging Team Lead
2 weeks ago
Fagron GmbH & CO. KG Boston, United StatesOver de functie · Job Summary: · The Inspection and packaging Team Lead position leads the team of production technicians in all inspection and packaging operations at the FSS-Boston Compounding Center. The inspection and packaging Team lead serves as the direct assistant to the ...
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BDR, Team Lead
1 day ago
Rhapsody Boston, United StatesAbout Us · Healthcare is innovating and you can be a part of it. Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this - to accelerate innovation by easing the data access burden. I ...
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Underwriting Team Lead
3 days ago
American International Group Boston, United StatesUnderwriting Team Lead - Lexington Property page is loaded Underwriting Team Lead - Lexington Property Postuler locations MA-Boston time type Full time posted on Offre publiee il y a 2 jours job requisition id JR At AIG, we are reimagining the way we help customers to manage risk ...
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Retail Team Lead
3 weeks ago
Morgan Memorial Goodwill Industries Boston, United StatesJoin the team at Goodwill, a community based non-profit that operates stores across Massachusetts. At Goodwill, the Team Lead has an essential role in fulfilling Goodwills mission by coordinating day-to-day operations in the assigned store under the direction of the Store Manager ...
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Recruitment Team Lead
1 day ago
Trinnovo Boston, United StatesJob Description · Job Description Salary: · We are · BioTalent , part of · Trinnovo Group A global group of 3 · multi-award-winning · staffing and recruiting brands ( BioTalent · – Life Sciences, · Trust in SODA · – Digital Marketing, · Broadgate · – Business Enablement ...
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java team lead
3 weeks ago
Randstad Boston, United Statesjava team lead. · boston , massachusetts · posted 6 days ago · job details · summary · $65 - $80 per hour · contract · bachelor degree · category computer and mathematical occupations · reference · job details · job summary: · The position is primarily responsible for deve ...
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Team Lead
2 weeks ago
Charles River Laboratories Boston, United StatesTeam Lead (Lab Animal) · Req ID #: 218593 · Location: · Boston, MA, US, 02115 · For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant imp ...
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Team Lead
1 week ago
Charles River Laboratories Boston, United StatesLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., · Denver, CO · or · City and state must be separated by a comma followed by a space (e.g., · Houston, TX ) · For 75 years, Charles River employees have worked together to assist in the d ...
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Team Lead
2 weeks ago
Charles River Laboratories Boston, United StatesTeam Lead (Lab Animal) · Req ID #: · Location: · Boston, MA, US, 02115 · For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact ...
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Team Lead
2 weeks ago
Charles River Laboratories, Research Models and Services, Germany GmbH Boston, United StatesPress Tab to Move to Skip to Content Link · For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of ...
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Community Management Team Lead
1 day ago
SEMrush Boston, United StatesHi there · We are Semrush, a global IT company developing our own product-a platform for digital marketers. New stars are born here, so don't miss your chance. · This is our Community ManagementTeam Lead role for idea generators, planning geniuses, and natural-born analysts. · ...
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Community Management Team Lead
3 weeks ago
SEMrush Boston, United StatesJob Description · Hi there · We are Semrush, a global IT company developing our own product—a platform for digital marketers. New stars are born here, so don't miss your chance. · This is our · Community Management Team Lead role for idea generators, planning geniuses, and natur ...
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Retail, Team Lead Sales
4 weeks ago
Crocs Boston, United StatesOverview · As a · Sales Team Lead, · you will play a pivotal role in providing valuable experiences and world-class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on produc ...
Customer Success Team Lead - Boston, United States - Money Fit by DRS
Description
Come Hack With UsJoin us on our mission of protecting organizations against the most advanced attackers in the worldPentera is the leader for Automated Security Validation, allowing every organization to test with ease the integrity of all cybersecurity layers, unfolding true, current security exposures at any moment, at any scale.
As a result, thousands of security professionals and service providers worldwide use our platform to guide remediation and close security gaps before they are exploited.
We are a unicorn with more than 350 employees around the globe with over 850 customers in production in more than 50 countriesPentera has won various Industry Awards, including the Frost & Sullivan Best Practices Award for Global Breach & Attack Simulation (BAS) Market Leadership 2022 and the 2020 Gartner Cool Vendor Award.
We are backed by Top tier investors such as Insight Partners, K1 Investment Management, The Blackstone Group, and AWZ.Penterians are one team with a shared mission.
Become a Penterian change the way the world does cyberAbout the role:Location:
Central/West Coast, United StatesPentera seeks a Customer Success Team Lead who excels in cultivating outstanding customer relationships and possesses a unique combination of passion, experience, people-centered leadership, and a proven history of steering organizational change.
The Customer Success Team Lead will lead and mentor a team of customer success professionals, as well as ensure customer satisfaction, retention, and revenue growth through effective relationship management.
This role strongly emphasizes sales renewals and demands regular travel to engage with clients in person across North AmericaRoles and Responsibilities:Lead and inspire a team of customer success managers, providing guidance, mentorship, and performance management.
Cultivate and maintain strong relationships with key stakeholders at customer organizations, comprehending their unique challenges and business goals.
Act as a trusted advisor, ensuring customers realize the full potential of products or services and addressing their evolving needs.
Lead negotiations of contract renewals, securing terms that align with customer expectations and company objectives.Collaborate closely with the sales team to identify opportunities for upselling and cross-selling during the renewal process.
Develop and execute strategies to enhance customer retention rates and minimize churn, directly contributing to revenue growth.
Monitor customer engagement and health, proactively addressing issues and delivering tailored solutions.
Measure, analyze, and report on key metrics such as customer satisfaction scores, retention rates, and revenue growth.
Regularly travel to customer sites.
Cross-collaborate closely with internal teams, including Customer Operations and product Development, to advocate for customers' needs.
Requirements:
5-8 years of experience in customer success, account management, or related roles, with a proven track record of managing customer relationships and driving renewals.
Prior experience in people management and leadership, with the ability to lead, mentor, and develop a teamDemonstrated experience in negotiating complex contracts and achieving sales renewals to meet revenue targets.
Exceptional communication, negotiation, and presentation skills.Strong analytical and problem-solving abilities, with the capacity to effectively address customer challenges.
Willingness and ability to travel frequently to customer locations.
Bachelor's degree in a relevant field; an advanced degree or MBA is advantageous.
We are an equal opportunity employer and we are committed to building a diverse and talented workforce.
We do not discriminate on the basis of race, sex, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law.
We welcome candidates from all backgrounds to join us#J-18808-Ljbffr