Onsite IT Field Technician - Kokomo, United States - DXC Technology

DXC Technology
DXC Technology
Verified Company
Kokomo, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description
Essential Job Functions

  • Provides onsite field support to customers including installation, and servicing and repairing systems and equipment. Verifies operational quality of system equipment.
  • Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
  • Assists in investigating and resolving complex installations and maintenance matters of significance.
  • Instructs customers in the operation and maintenance of systems/equipment.
  • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
  • Ability to walk and stand for several hours.
Basic Qualifications

  • High school diploma or G.E.D.
  • 12 years of service desk or field support experience
  • Experience working with the hardware, software, and office equipment products
Other Qualifications

  • Good interpersonal skills to work with customers and other unit personnel
  • Good analytical and problemsolving skills
  • Good communication skills
  • Good time management and organizational skills
  • Ability to resolve hardware and software problems
Work Environment

  • Office/Automotive Plant environment
  • 100% onsite at automotive facility
  • May require weekend and holiday work
  • May require Overtime

Pay:
$54,000.00 per year


Benefits:


  • Dental insurance
  • Employee assistance program
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Kokomo, IN: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • What are your salary requirements?

Experience:


  • Desktop support: 3 years (required)

Ability to Relocate:

  • Kokomo, IN: Relocate before starting work (required)

Work Location:
In person

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