Onsite IT Field Technician - Kokomo, United States - DXC Technology
Description
Essential Job Functions- Provides onsite field support to customers including installation, and servicing and repairing systems and equipment. Verifies operational quality of system equipment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
- Assists in investigating and resolving complex installations and maintenance matters of significance.
- Instructs customers in the operation and maintenance of systems/equipment.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
- Ability to walk and stand for several hours.
- High school diploma or G.E.D.
- 12 years of service desk or field support experience
- Experience working with the hardware, software, and office equipment products
- Good interpersonal skills to work with customers and other unit personnel
- Good analytical and problemsolving skills
- Good communication skills
- Good time management and organizational skills
- Ability to resolve hardware and software problems
- Office/Automotive Plant environment
- 100% onsite at automotive facility
- May require weekend and holiday work
- May require Overtime
Pay:
$54,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Kokomo, IN: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What are your salary requirements?
Experience:
- Desktop support: 3 years (required)
Ability to Relocate:
- Kokomo, IN: Relocate before starting work (required)
Work Location:
In person
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